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Kendall Sipp-ParisKnewbie

kellyScholar

Real-time collaboration on Guru cardsOpen

Hi Guru Team - know that this might be far out on a roadmap - BUT real-time collaboration on guru cards would be rad!

20 hours ago

Laura Desmond-BlackGuru Product Team

Editor rewrite updateRoadmap

Hello everyone, It’s been a while since we checked in with a progress update on the ongoing Editor Rewrite project, which will provide a much better foundation for future development. I’ve recently taken over Product Management duties for the editor, and I wanted to share an update here. The short form of this update is that we hear you, we want to get this right, and to make sure we do, our engineers are hard at work behind the scenes. The longer story is that there’s a lot of effort that goes into adapting an open source editor to our specific setup and in all the places where people access Guru information (the web app, Slack, Teams, mobile…). Plus we need to ensure that editing existing content works well with the new editor once it's released. After a thorough technical investigation we concluded that to do this successfully, we needed to start fresh rather than build on an increasingly shaky foundation. We've been hard at work on just that for the last few quarters--building a

76818

20 hours ago

Allison LempaKnewbie

2 Factor AuthenticationOpen

We would love to see 2 factor authentication added to Guru. This is becoming a requirement across our company for all applications we use. It brings an extra level of security which is extremely important in our hybrid and remote world.

23 hours ago

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Devon O'DwyerGuru Employee

Q&A

How does your team use Knowledge Triggers?

1 hour ago

Pierre SegerströmKnewbie

Q&A

Different rendering views on Guru.com vs. Guru Chrome Extension

10 hours ago

Elliot ShawSmart Cookie

Q&A

When do knowledge triggers "turn off"?

We understand how knowledge triggers (KTs) are set up and work, but when do they “go away”?I’ve noticed that when a KT appears in the Chrome extension, even after selecting the card or cards that the KT has pushed to the user, this is not enough to make the KT go away.Aka, even after1. selecting the relevant cards AND2. navigating away from the relevant informationGuru is still prompting the user that they are missing something important, which is not true.Does anyone else have this issue?

3 days ago

Ambros GasserKnewbie

API & Integrations

Hubspot Integration

It would be amazing if our customer support team could directly use Guru in hubspot. Is this a feature which would make sense for other users/companies in this community?

3 days ago

Richard FriedlandKnewbie

Q&A

Trying to figure out the best way address all comments in the org on a regular basis, any ideas?

When looking though I didn’t find a way to parse all the comments made on all cards in all collections for a given time frame. As a Guru admin, I would like to be able to ensure that all comments that were made in a given time frame were seen and addressed (both resolved and open). I may have missed it when going through the options and documentation. Please do let me know if I missed it or have any ideas for a workaround (maybe an email filter or using the API). Thanks in advance! 😃🙏

5 days ago

Lynn MillerSmart Cookie

Q&A

Forcing Slack Notifications

Is there any way to know how many of our users have Slack notifications enabled or somehow only allow Slack notifications for our users? Our organization doesn’t use email unless interacting with clients and external stakeholders and if our users don’t make this change, it is a given they will overlook some important announcements. We are using SCIM in Okta, if that makes any difference???

6 days ago

Lynn MillerSmart Cookie

Q&A

Code blocks in lists

In some of our documentation, we have code blocks that appear in lists/numbered bullets, but I don’t think that is an option in Guru. Is there something I’m overlooking? A workaround? Or something that is on the roadmap?

6 days ago

Lynn MillerSmart Cookie

Q&A

Comment reactions??

When I hover over a comment reaction, I can’t see who reacted. Am I missing something? And while I’m thinking of it, is there a way to get notifications about reactions to comments?

6 days ago

Leah ColatostiKnewbie

Q&A

Pasting Text with Formatting from OneNote?

I’m trying to copy and paste information from OneNote into various cards in Guru. When I do a regular copy/paste, it inserts an image of the text box, not the text itself. I can do a Ctrl+Shift+V to paste without formatting, which at least inserts as plain text. However it removes any bold/text color, which is cumbersome to go back and re-add. Does anyone have any helpful tips for copy/pasting text into a Guru card?

6 days ago

Reba MitchellSmart Cookie

Q&A

Embedding a Look in Guru

I’m attempting to embed a Looker Dashboard and/or Look into a Guru card. I’ve followed the steps in this Looker page, but I only get a blank screen after the user signs into Looker via the embed prompt. Has anyone had any luck embedding a Look into Guru?

7 days ago

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Welcome to the Guru Community!

Card Filter Feature in Chrome Extension - Add Modified Last FilterOpen

Thai partial search functionOpen

Firefox Extension for GuruOpen

Bulk move cards to sectionsOpen

Custom Text StylingOpen

Real-time collaboration on Guru cardsOpen

Editor rewrite updateRoadmap

2 Factor AuthenticationOpen

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