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Tim RobinsonKnewbie

Nicole ObstGuru Product Team

Announcements updates: new options for tracking engagement, commenting, and notificationsRelease Note

Hi Guru Community 👋🏻 For the past weeks, we’ve been learning about the exciting ways customers are using announcements in Guru. We’ve seen how important it is for the leaders and execs who send announcements to see how their teams are connecting with the information they share. That’s why we’re releasing a series of enhancements to announcements that will help you see and understand engagement. Note: Announcements are available on Builder plan and above. Here’s what’s new for you starting today: See announcement engagement on the Card: Beneath the announcement comment, you’ll see engagement stats. Quickly see the read rate percentage for the announcement (“read rate” is the percentage of people who’ve clicked the “I Read It” button that appears on the announcement). Clicking the read rate text will show expanded engagement information: read rate, open rate, and the names of all users who have received the announcement and whether or not they’ve read it. Before this release, individu

4979

21 hours ago

Chris AndersonCommunity Manager

Fun and celebrations

New member introductions

Welcome to the Guru Community, we’re thrilled that you’re here with us! Help others get to know you - in a comment below, introduce yourself with your name, role, company, and what brings you to the community :) After you introduce yourself, think about what you're looking to learn about from others and create new Q&A post to get input from the Community!We can’t wait to meet you and see you in the discussion!

3 days ago

Siobhan

Inline commentsOpen

hello another crazy idea! it would be kinda cool if there could be inline commenting like in Google Docs on cards. I think that NOT having that prevents us from developing stuff directly in Guru. even if it's something that could be turned off/on by the card owner so that maybe during a development of the card, it's enabled. but once published, it's off. or rather, might also be helpful if someone who is a Read Only user can highlight a particular line as the reason they're requesting verification. Lmk if that does not make sense!

3 days ago

Devin LubyKnewbie

Pinned Collections don't scroll in UIOpen

Raising that when you pin a certain number collection to your sidebar that extend past the viewport, there is no option to scroll. Unless you have a larger screen, they’re just lost below the fold. This should be updated so when the window is resized or collections extend past the viewport, you get a scroll option so you can still access your pinned collections.

4 days ago

TylerKnewbie

Implement shared draftsOpen

As my team grows, I find peer review becoming increasingly important. When it comes to drafting Guru content we often want to get our team’s eyes on our work for both net new content and updates to pre-existing cards. What we’re struggling with currently is that if I make a draft of a card, only I can see that draft which is therefore unable to be reviewed by a peer.We find ourselves often first generating drafts in Google Docs or Confluence to review and make adjustments and then in turn editing the relevant Guru content or making new cards. If shared drafts were created (i.e. everyone in the same Guru group could access drafts) or if drafts existed at the card-level (i.e. if I edit a card and then save the draft and my colleague edits the card, the draft I made appears) it’d allow for more meaningful collaboration to take place directly in Guru instead.With the introduction of Templates a while back, adding this feature would further refine operational efficiency when it comes to gen

4 days ago

Jessica VelezKnewbie

Ability to filter and sort long list of search resultsComplete

Hi Team Guru! I brought this up within our slack channel and was routed here by one of my colleagues.ProblemWe have so much information on Guru that for certain groups (international teams) it is hard to find the information they are looking for without long scrolling or opting in/out of search within only one collection or all collections to find which information applies to them specifically.Possible solutionI, therefore, wondered if it was possible to assign “primary” groups to people with access to multiple collections? This would ensure that the smaller but primary collection would populate results first and then from the main and bigger collection next (as secondary collection) when using the search bar. This way employees see immediately if there is localized/unique knowledge for them within their collection, and if nothing populates they can be sure the information from the secondary/larger collection applies to them.

4 days ago

Laura Desmond-BlackGuru Product Team

New: filters for search results in the web appEnhancement

Hi everyone, We’re very happy to announce the release of filters for search results in the Guru web app! This is a feature that you’ve requested, so it’s extra-fun for us to let you know this enhancement is live. Now, when you use the search function in the web app, you’ll see a variety of filter options on the right side of your search results. This update makes filtering search results faster and more intuitive. You can now filter your results by:Collections: you’ll be able select multiple options from the Collections where matches were found. Tags: select multiple options from the top 100 tags found on Cards in the search results. Author: see Cards written by a specific person. Verified cards: see only Cards that are verified. Favorites: see only Cards that you’ve favorited (this is a pre-existing feature that has been moved into the new experience). Ready to give it a try? Here’s how it works:Type your search terms in the search bar and hit enter. On the search results page, choose

480

4 days ago

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376 Posts
1271 Replies

API & Integrations

74 Posts
267 Replies

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Read announcements and celebrate wins

Announcements

66 Posts
189 Replies

Fun and celebrations

24 Posts
137 Replies

Abbey FlorenceKnewbie

Q&A

Block Quotes on Public Cards

Hi All, We noticed this morning that block quote styling looks different within the Guru interface versus a public card. Is that supposed to happen? Is there a fix in place to standardize the formatting? Thanks!Abbey

5 days ago

Craig LloydKnewbie

Q&A

Why are some cards showing revisions made after verification, but no changes were made to the content?

Hello! So my team is dealing with an interesting conundrum. There was a Guru card that was recently verified, but it showed up as a revision in the revision history. However, comparing revisions doesn’t show any changes to the content at all.We’ve only noticed this once so far, but it’s something we want to get to the bottom of because we have a Zapier automation that gathers all Guru cards that have been edited, and this one card that was simply verified made it on this list, even though no edits were made.Does anyone have any insight on what might be happening here?

7 days ago

Leif HoltKnewbie

Q&A

downloading content

Hi, I would like to download my guru content into a PDF and have our company logo on it. Is there a way to do this?

12 days ago

Leah ColatostiKnewbie

Q&A

Best Video tool to embed in a card?

We’re planning on incorporating videos into many of our cards as we develop our content. We have been using Loom so far, but does anyone use something they like better? We’re lukewarm on Loom, it does the trick but we don’t like how the preview appears on the card before it’s played. What are others using to record videos for content in their cards? Do you have something that you especially like with it’s integration in Guru?

13 days ago

Tim TognacciKnewbie

Q&A

Assigning a Group to a Group

Maybe this isn’t the way it’s intended, but while building out Groups, I wish there was the functionality to include a Group within a Group. For example: I have Sales - Account Executives and Sales - Sales Development. Looking to also create a more general “Sales” group that contains both of those. 1.) Is this the wrong approach to Groups?2.) Has anyone else wished for this (couldn’t see anything in product improvement section)?

14 days ago

Devin LubyKnewbie

Q&A

Difficulty moving cards between boards and sections in new navigation

Is anyone else experiencing difficulty when moving cards into different boards/sections with the new navigational layout? This used to be so easy before the change and now I have to move it and drop it in a spot a few times before the card ‘sticks’ to the new spot.

17 days ago

Linda MooreSmart Cookie

Announcements

Does anyone experience the Announcement email notification going to spam?

Is there a best practice to prevent the Guru Announcement notifications from going into spam?

19 days ago

Maddie TurkKnewbie

Q&A

O no! I moved all our cards to one collection! Help needed to revert

Hello! I am a Guru admin and instead of moving 34 cards to a collection, I moved them ALL! I need help reverting the action so the cards can go back tot their original collection…. Anyone know how to do this?!

20 days ago

Alex HeltonKnewbie

Q&A

Fun or beautiful card layouts? It's for our newsletter

I’ve been looking at templates for hours. All the templates are for very purpose-driven communications. My team of designers wants to make a beautiful internal Newsletter and I’m trying to push for a Guru card instead.I want to show them what can be done -- and without too much custom code because I also have to do this work. Anyone have something elegant yet also engaging they can share so I can convince visual designers to not overcomplicate this? Again, these are designers who make beautiful things. Also, my thinking is that the email announcement that drives to Guru could be animated or something… let’s get those clicks into Guru! lastly -- thoughts on this idea: we just create one Newsletter card and update it monthly, adding to the top, instead of “issues” for each month… thoughts on that?

21 days ago

Vitali PetrovKnewbie

Q&A

How to edit description for the Board?

For me it seems that editing description for Board is not possible anymore, does anyone know the reason?Old interface looked like this:But new interface is missing “Edit name/description” menu item:

28 days ago

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Welcome to the Guru Community!

Announcements Reader AnalyticsScheduled

Bulk move cards to sectionsOpen

Add an Analytics Role to permissionsOpen

Announcements updates: new options for tracking engagement, commenting, and notificationsRelease Note

Inline commentsOpen

Pinned Collections don't scroll in UIOpen

Implement shared draftsOpen

Ability to filter and sort long list of search resultsComplete

New: filters for search results in the web appEnhancement

Events Calendar

Leaderboard

Badge winners

Featured Events

Guru Challenges

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