API & Integrations

Discuss the Guru API, Zapier and Workato workflows, and integrations with Guru

  • 86 Posts
  • 290 Replies

86 Posts

Jimmy Miller
Jimmy MillerKnewbie
asked in API & Integrations

Guru Integration - Linear

My organization uses Linear to streamline software projects, sprints, tasks, and bug tracking. It performs the same function as JIRA.Is there any way to connect Linear to Guru in order to autogenerate cards around bugs tracking?

2
Jimmy Miller
9 days ago
F
Francesca BertocchiKnewbie
asked in API & Integrations

general translation service

I am seeking general translation services, specifically English to Spanish translation in a formal style. I do not require a certified translation. I am looking for a freelancer capable of producing high-quality translations

0
F
10 days ago
Eku Malcolm
Eku MalcolmKnewbie
asked in API & Integrations

Unique Permissions for individual cards from Confluence sync

We are currently syncing our department specific Confluence space into a Guru collection which we have set to specific permissions in Guru (Department Authors, Admin, Consumers). We would like to have the ability to open up permissions on specific cards within the collection so that the full company can view. Is there a way that can we can do this without copying the cards into a collection that is public facing? Essentially the functionality we are looking for is to control the permissions on a card specific level.

0
Eku Malcolm
30 days ago
J
Joshua FosterKnewbie
asked in API & Integrations

List collections endpoint returning all collections rather than 25 + next page of results

Hey all,I’m using this endpoint: https://api.getguru.com/api/v1/collectionsIn the documentation it says:Returns all undeleted collections accessible to the authenticated user. A maximum of 25 collections will be returned. If more than 25 collections exist, a link to the next page of results will be included in the Link header We need to retrieve all collections so the current functionality works in our favour, but if this gets corrected, it will cause a breaking change in our app.Does anyone know the current max results per page, or if there even is one? Many thanksJosh

1
James Ahlborn
Guru Employee
1 month ago
Jesse Paucek
Jesse PaucekKnewbie
asked in API & Integrations

Curious if anyone else is thinking about an integration with ChatGPT?

Hey Guru Wizards!You cannot go anywhere without hearing about OpenAI and ChatGPT. I’ve seen some really cool applications for the tool and even cooler integrations with tools.I started to think about how an integration between ChatGPT and Guru could be helpful. I think of it working like the ChatGPT chatbot, but being able to pull knowledge from your Guru knowledge base to inform its response when you ask it a question and give you the links to the cards it synthesized its answer from. Anyone else thinking about this? Anyone  at Guru testing out potential use cases? Would love to start a discussion if there hasn’t been one started already! 

3
Marie Frei
Community Manager
1 month ago
M
Matt RomansFormer Guru employee
posted in API & Integrations

How do you manage groups and permissions without an identity provider (IDP)?

Managing users is tough. Between the constant influx of new hires, provisioning groups in bulk, and offboarding, it's no mystery why teams eventually turn to an identity provider (IDP). But what about the Guru teams who have hundreds of users but aren't ready to commit to an IDP?  If you're struggling with this, the Services Studio Team here at Guru has an elegant and simple solution for you! Allow me to introduce our User Management Spreadsheet (sorry, we aren't copywriters).Using your admin API token, this sheet will allow you to bulk manage your users and groups, as well as bulk add and remove users from your Guru account. For more information, please take a look at this public Card with usage instructions and check out the quick walkthrough video below. Happy user managing! (still not copywriters).

2
Marie Frei
Community Manager
3 months ago
Craig Lloyd
Craig LloydKnewbie
asked in API & Integrations

How to list only board groups using API

Hello! So I know that https://api.getguru.com/api/v1/boards will list out all of the boards I have in Guru, but is there a way to list out only the board groups and their URLs?Thank you!

2
Lynn Miller
3 months ago
O
Oleksii PetrokhalkoKnewbie
asked in API & Integrations

How to create card inside specific section in the board via API?

Hello guys, Could someone help with this?

3
S
3 months ago
Leah Colatosti
Leah ColatostiKnewbie
asked in API & Integrations

Microsoft Sway Integration?

We use Microsoft Sway for our newsletters, which look great. Is there a way to embed something like that into a card? We’d like to use Guru to distribute and archive our monthly internal newsletters, but I’d like a little more integration than just pasting a series of links onto a card. Any suggestions?

1
Marie Frei
Community Manager
3 months ago
Craig Lloyd
Craig LloydKnewbie
asked in API & Integrations

Why does the API only show the last reply for each comment thread?

I made a GET call to https://api.getguru.com/api/v1/cards/{cardId}/comments, but when I look through the returned data, it only goes one reply deep AND it only shows the most recent reply in a comment thread, even though there might be 3 replies total.Am I doing something wrong? Is there a different API call I need to make to get all replies?

6
Joe Duffy
Guru Employee
3 months ago
Nate Whitehouse
Nate WhitehouseKnewbie
asked in API & Integrations

Make.com/Guru Integration

Hi everyone: I’ve recently started experimenting with Guru for knowledge base for some of our company’s functions and seems like a great tool - still learning it but like it a lot.We use make.com for quite a few integrations in lieu of directly programming API calls and I wondered iff anyone had explored this as I didn’t see GetGuru as an option within the Make.com/Integromat integrations.  I noticed some stuff about Zapier, which we have also used but are most comfortable with the Make/Integromat system

1
Joe Duffy
Guru Employee
4 months ago
Abbey Florence
Abbey FlorenceSmart Cookie
posted in API & Integrations

Team Dynamix Integration

Hello fellow knowledge k-nerds! We are in the process of implementing both Guru and Team Dynamix, a ticketing and case management system similar to Zendesk or Service Now. Out of curiosity (and mild desperation) does anyone currently integrate Guru with Team Dynamix at their place of work? As an ITSM needs knowledge within the system to facilitate self-service and response, we are trying to avoid duplication of information. Even Workato recipe would be super helpful 😀Thanks!

0
Abbey Florence
4 months ago
K Vermilyea
K VermilyeaSmart Cookie
asked in API & Integrations

SQL Tools using Guru API

Hey all! Wondering if anyone is using a Query tool (like Google’s BigQuery or MySQL) to be able to conduct card audits?I’ve been using Guru’s Google Sheet for Find and Replace to do many of my card audits (not necessarily replacing, just surfacing potential documentation impacts) and with our volume of cards, we’ve outgrown it (it tends to be a tedious, buggy process).As I have a chance to advocate for some additional tools, wanted to see what others were using to know if my ask is out of scope.

0
K Vermilyea
4 months ago
T
Team Knowledge PTKnewbie
asked in API & Integrations

How does query parameter for GET boards endpoint work?

Hello,I m trying to filter boards and I d like to know how q parameter work. I can’t find docs for it.https://developer.getguru.com/reference/getv1boardsgetboardsIs there a way to retrieve only top level boards for a specific collection?

0
T
7 months ago
David Rhoads
David RhoadsKnewbie
asked in API & Integrations

SSO with Outlook add-in

Hi,Is it possible to sign in to the Guru Outlook add-in with SSO? In my case, my organization uses SAML SSO with Azure Active Directory. When I install the add-in, I’m presented with the sign in options from the website. However, I am unable to log in with a username and password; Usually I sign in by using a saved link to one of our collections, which automatically redirects me to the SSO if I’m not signed in.Help on this would be appreciated, since we’re hoping to roll out the Outlook add-in to our users at some point, but this is a bit of a blocker.Thanks,David

3
David Rhoads
7 months ago
Kenalpha Kipyegon
Kenalpha KipyegonKnewbie
asked in API & Integrations

Is it possible to fetch cards from specific boards/collections/teams via API?

Hello folks. I’m trying to fetch guru cards from specific boards/collections/teams and was wondering whether there’s a specific endpoint to do this.

2
Kenalpha Kipyegon
8 months ago
K Vermilyea
K VermilyeaSmart Cookie
asked in API & Integrations

Confluence + Guru Sync

Hey all,Know this thread was in play ~1 year ago, but curious if anything has changed/is changing with syncing only specific pages from a Confluence space to Guru. I have a number of teams that are living in Confluence and trying to get their info in via the feed, but there are just some items that shouldn’t live there. If there isn’t, curious how successful anyone here has been with delineating when something belongs in the Product Guru collection vs. when it stays in Confluence. Thanks!

1
Joe Duffy
Guru Employee
10 months ago
Ashley Green
Ashley GreenKnewbie
asked in API & Integrations

Enabling Guru for two or more Slack workspaces

Has anyone tried enabling the Guru app for more than one Slack workspace? I successfully enabled it in one of our corporate workspaces, but I don’t see a way to enable a second workspace. I’m an admin for both Guru and Slack. Appreciate any suggestions - thanks y’all!Ash

2
A
10 months ago
K Vermilyea
K VermilyeaSmart Cookie
asked in API & Integrations

Kustomer + Guru

Hey all! I’ve started a new role as Knowledge Manager at Electric and one of our primary areas of opportunity is getting our external Knowledge Base (hosted on Kustomer) into a synced Guru collection.Any chance that the Kustomer Knowledge Sync is on the roadmap to return and, if not, what resources would I need for the API setup?

3
A
10 months ago
SU Commerce
SU CommerceKnewbie
asked in API & Integrations

Regarding attachments returned through API

Hi Team,I am using the search (https://api.getguru.com/api/v1/search/query?q=) and trying to fetch the attachments, however we see that, we are getting all the attachment information like images, and videos in the content field. We get a URL in the src field when we try to use that URL for file information, We get a 404 error.  Any pointers to fetch the attachment information from API ??

3
Joe Duffy
Guru Employee
10 months ago
N
Natalie PierceKnewbie
asked in API & Integrations

No Mac Keyboard Shortcuts in Guru Cards

Does anyone else have this problem? I’m unable to use any keyboard shortcuts on my Mac when creating a card through the chrome extension. Command+V won’t paste, Command+U won’t undo text. Makes me want to write my content elsewhere then have to import it to Guru. 

1
A
11 months ago
Jonathan Chua
Jonathan ChuaKnewbie
posted in API & Integrations

How do you guys handle data security/backup?

My team recently moved to Guru and is already starting to build quite a valuable store of knowledge in there. It got me thinking about what a major issue it would be if one day we were to suddenly lose access to all our content in Guru. To be fair, I think it’s highly unlikely that Guru would decide to close up shop without any warning or giving us a chance to export our content, but it’s still nice to know that there are regular backups in there. Currently, the only way I can think of is to regularly backup the data via the Content Export feature, probably something that we’ll do every 3 months or so. However, I’m wondering if anyone’s figured out a way to automate this so that a), we don’t have to manually do it, and b) not risk the person responsible forgetting to do it. I’ve checked the API, and the closest I can find is to use the search API without any query. This is decent I suppose, in that it’s give the text which is the most important part (for us at least), but it’ll be nice

6
Joe Duffy
Guru Employee
11 months ago
W
Weyland WongKnewbie
asked in API & Integrations

Integrate Guru into Active Directory Groups/Roles and OKTA

Hi All,My name is Weyland and I’m new here to Guru.  Basically what I am trying to do is setup in our Active Directory domain with the proper group/roles so when we onboard someone, we place that person in that group and that person would have access to Guru.  That’s the 50K foot level explanation.  Coming down just a little bit, we are also restricting access to Guru with the use of OKTA.  Basically to access, you must logon to OKTA (which has ties to Active directory) and from there, Guru would be an application that a user can access.   I am aware that within Guru, there is a whole process to do to grant users to certain collections/cards etc. I guess that would be part two of the question.  If we segment out the access permissions within active directory, I’m guessing we would then fine tune in Guru.So as an example.  I create 3 groups in AD (Guru RO (read only), Guru CO (collections owner), and Guru Admin.  I place a user in one of these groups.  This AD group is then mapped to OK

1
Joe Duffy
Guru Employee
11 months ago
C
Chris PelchKnewbie
asked in API & Integrations

SharePoint Integration - iFrame vs. Markdown

We use SharePoint as our file storage solution and have been building cards in Guru where we’d like embed our SharePoint files directly into the card.  The goal is to make it easier for the team to view the content directly in the card vs. clicking and linking to another document. Interestingly, when we tried to use the iFrame function in Guru to embed our content it did not work.  After reviewing this post (https://help.getguru.com/en/articles/4830978-embedding-assets-from-sharepoint-and-onedrive) we found that we needed to go through a slightly different sequence, using the mark down feature in cards.  When pulling the embedded file from SharePoint we were required to add dimensions (width and height).  This resulted in a fair amount of testing to find the ideal size for a portrait style word doc (btw, we settled on width: 850 x height: 1050) as our standard.  This isn’t the end of the world but it does make the process a bit messier than using an iFrame would.Furthermore, it creates

0
C
11 months ago
I
idevi97Knewbie
asked in API & Integrations

API - Join events and alerts information

Hey there!I am trying to combine information from knowledge alerts and the events (a.k.a analytics) endpoint, however, I am unsure how to do this. So far, my best attempt has been joining both information using the field card_id (both knowledge_alerts and events provide it) and filtering the events with type = ‘alert-read’. However, this is not ideal since a given card_id could be related to > 1 knowledge alert, so my question is… Is there any way to know which event is related to which knowledge_alert? It would be nice to have an `alert_id` field under the events endpoint.Thank you in advance!Iñigo

10
A
11 months ago

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