API & Integrations

Discuss the Guru API, Zapier and Workato workflows, and integrations with Guru

  • 111 Posts
  • 343 Replies

111 Posts

Kenalpha Kipyegon
Kenalpha KipyegonKnewbie
asked in API & Integrations

Is there an API endpoint to assign directreports?

Hi folks! I know there’s an API endpoint to fetch a user’s directreports in Guru. Is there a way to update a user’s directreports as well?

0
Kenalpha Kipyegon
13 hours ago
Tony Maher
Tony MaherKnewbie
asked in API & Integrations

Can I pull content from Github READMEs?

Guru has a Github integration which sources Github Issues for content/answers. However, it does not support the codebase itself or the README. READMEs are often the source of truth for context about a service and instructions relating to contributing, testing, deploying, troubleshooting, etc. They would be an integral part of a Github knowledge base.Does anyone know of a way to source READMEs? I was thinking of building a job as part of my deployment pipeline which pipes the README into a new Card using the Guru API, but I haven’t tried using the API yet and am not sure how effective that route will be. 

0
Tony Maher
14 days ago
SU Commerce
SU CommerceKnewbie
asked in API & Integrations

Regarding attachments returned through API

Hi Team,I am using the search (https://api.getguru.com/api/v1/search/query?q=) and trying to fetch the attachments, however we see that, we are getting all the attachment information like images, and videos in the content field. We get a URL in the src field when we try to use that URL for file information, We get a 404 error.  Any pointers to fetch the attachment information from API ??

4
Chris Adams
25 days ago
Chris Adams
Chris AdamsSmart Cookie
asked in API & Integrations

Is there a API that can use a Get to search a folder?

We moved our product support documents to Guru. Our customer access these documents from our website. I’m using API to search and get documents. Each document is a card. We have a collection holding these documents. We use folders to organize the documents into subgroups.We want to use a Collection Token for Guru API calls. Consequently, only Get operations are authorized.The Guru search API supports a Get to search the whole collection, but I cannot find a parameter to specify a Folder ID to search a specific folder.The Post to the cardmgr API does support searching a folder, but this cannot be used by a Collection Token.Am I overlooking something?

2
Chris Adams
28 days ago
Kenalpha Kipyegon
Kenalpha KipyegonKnewbie
asked in API & Integrations

Is it possible to fetch cards from specific boards/collections/teams via API?

Hello folks. I’m trying to fetch guru cards from specific boards/collections/teams and was wondering whether there’s a specific endpoint to do this.

3
Chris Adams
1 month ago
Christina Molina
Christina MolinaKnewbie
asked in API & Integrations

Migrate Sync Collection permanently

I have a Knowledge sync from Zendesk that my users would like to move permanently into Guru and be able to edit and maintain directly into guru. Does anyone Know the best way to do this? 

1
Joe Duffy
Guru Employee
1 month ago
Chris Adams
Chris AdamsSmart Cookie
asked in API & Integrations

Can you set the LastModified or dateCreated?

We are migrating articles from an in-house SQL database to Guru. We want to retain the dateCreate and lastModified dates from our database. I tried to set these values using the Card create & update API’s, but my passed values were ignored.

1
Joe Duffy
Guru Employee
1 month ago
Chris Adams
Chris AdamsSmart Cookie
asked in API & Integrations

How to get Link Header in response from Search for Cards?

I’m using the Try It! tool in the API Reference to test the results of a card search. My search should return more than 50 cards that match my search term. I’m trying to figure out how to get the Link Header indicating another page of search results exists.My URL is “"https://api.getguru.com/api/v1/search/query?searchTerms=filters&queryType=cards&showArchived=false&maxResults=50&includeCardAttributes=false"”Is there an example of how to get search results and page thru them?

10
Chris Adams
1 month ago
P
Paul GardnerKnewbie
asked in API & Integrations

Sharepoint as a source for suggested answers

When will Sharepoint be integrated in the same manner as Google Docs.  Thanks

6
Marie Frei
Community Manager
2 months ago
A
Aaron TsouKnewbie
asked in API & Integrations

AI chatbot integration for guru's answer

Hello,  I’m curious if you plan to provide Guru’s Answer API ? I’m thinking to integrate this feature to our company website. If not, do you have any suggestions to integrate a silimar feature? Thanks in advance.  BR,Aaron

2
A
2 months ago
O
Oliver MüllerKnewbie
asked in API & Integrations

How to create card with html content and images via API?

Hello there,we would like to publish cards via the REST API. The content of those cards should be a mix of text and images. As I'm new to the API and not too experienced with these topics, here my very basic question:How to upload images via the REST API to be used on a card?The documentation shows that it is possible to attach objects, but properties such as “id” or “link” suggest that the attachment has to be already uploaded. Are these optional parameters just for the case one wants to use an already uploaded file?Are the images expected to be embedded in a multipart post-request? If yes, how to reference them in the html sources?As an example, when using the WordPress REST API, one can upload each image individually and receive an ID and URL for each image. This can then get incorporated in the source when eventually publishing the post. How is this realized with the Guru API?Many thanks in advance!

3
W
3 months ago
Corey Loftus
Corey LoftusKnewbie
asked in API & Integrations

Can't figure out Webhook Filter format or what values are available to filter on

I’m trying to set up a webhook to fire from Guru every time a card with tagId=1234 is updated. I can’t quite figure out the format for the “filter” property in the body of my JSON payload.I see the simple example here, but I can’t find a list of what event types are available to provide as parameters.The payload I’m working with is:{ "deliveryMode":"SINGLE", "targetUrl":"https://myURL.com", "status":"ENABLED", "filter":"card-updated, tag-1234-567-890 exists"}which of course is not working. It returns: { "description" : "Webhook filter contains unknown events"}Any help here would be appreciated. Thanks!

2
Corey Loftus
4 months ago
P
pranjal jadhavKnewbie
posted in API & Integrations

Can you to get cards using dateCreated or lastModified ?

Can you to get cards using dateCreated or lastModified ?

1
Marie Frei
Community Manager
4 months ago
David MacVicar
David MacVicarBrainiac
posted in API & Integrations

Does anyone use the API for deep reporting / creating dashboards?

Hi everyone,I am wondering if anyone uses the Guru API to build custom reporting/dashboards that go above and beyond the build in Analytics? The analytics are a good option for sure, but I think it would be amazing to have a more custom reporting option for my company stakeholders and department leads - so they can see a very quick visualization of their content performance.Has anyone built anything unique with the API? Am I maybe overthinking it? Just looking to get some thoughts! Thanks!

0
David MacVicar
5 months ago
K Vermilyea
K VermilyeaSmart Cookie
asked in API & Integrations

Confluence + Guru Sync

Hey all,Know this thread was in play ~1 year ago, but curious if anything has changed/is changing with syncing only specific pages from a Confluence space to Guru. I have a number of teams that are living in Confluence and trying to get their info in via the feed, but there are just some items that shouldn’t live there. If there isn’t, curious how successful anyone here has been with delineating when something belongs in the Product Guru collection vs. when it stays in Confluence. Thanks!

2
A
6 months ago
MG Tate
MG TateKnewbie
asked in API & Integrations

Chrome Extension closing cards

Has anyone else had an issue with the Chrome Extension automatically closing cards automatically? How can we bypass this?  The Chrome Extension is the main way our staff accesses information in Guru, so having the windows close is a real impasse here. 

2
MG Tate
6 months ago
Dillon Head
Dillon HeadScholar
posted in API & Integrations

Why does `verificationReasons` return an empty response for unverified Cards?

Can anyone tell me why `verificationReasons` from the cards endpoints (both https://api.getguru.com/api/v1/cards/some-card-id and https://api.getguru.com/api/v1/cards/slug) sometimes returns as an empty array for unverified cards? I have a script that checks for cards that are unverified due to being stale, usually referred to as "EXPIRED" in verificationReasons. Checking for expired works fine for most cards, but there are some instances where an expired card doesn't have this designation. I assume the information is coming from somewhere since the web app is able to render these cards as expired despite the empty array, but I'm not sure how. Can anyone point me in the right direction? Thanks for any help!

6
A
7 months ago
Reba Mitchell
Reba MitchellSmart Cookie
asked in API & Integrations

Zap: Adding users to Slack channels when group is assigned in Guru

Hello! I am attempting to use the Zapier zap where a user is added automatically to a Slack channel when their group is added/adjusted in Guru.  I’m stuck on the step asking for a user. I see every user currently in our Slack instance as an option. It’s a required field. Is it possible to set up this zap so that anytime ANY Guru has their team adjusted, they’re added to corresponding Slack channels? Or do I have to set up this zap for specific users each time?   

3
Joe Duffy
Guru Employee
7 months ago
Mallory C Pendleton
Mallory C PendletonKnewbie
asked in API & Integrations

Auto-Sending Announcements with Trigger

Hi Guru Community! My team and I are working on optimizing onboarding flows, using our HRIS and Guru. We are currently trying to figure out if there is a possible automation we can set up (using Zapier or another similar platform) in which we can auto-trigger a certain card to be sent as an Announcement to a User, right after that User account is activated on Guru.I know this is not currently available as a Guru feature, but has anyone done something similar with Guru (using a separate platform/workaround) who has insight on how to set this up? Thanks for any support!

2
Mallory C Pendleton
8 months ago
Connor Cantrell
Connor CantrellKnewbie
asked in API & Integrations

Automated Announcement Acknowledgement

Hello!  Our acknowledgment rate for announcements is not as high as I’d like to see so I am investigating alternative avenues for someone to acknowledge they’ve read announcements outside of the one option today. The reminder three days later is great but it’s not enough. So, I was poking into creating an automation in Zapier and would love to see a new acknowledge announcement event from a trigger. What I am thinking: New Guru announcement creates a channel message in Slack tagging applicable user groups that received announcement.  Users view the card and reads the card content directly in slack message User leaves an emoji reaction to the message and that marks that they have clicked “I read it” thus acknowledging said announcement. This would further reinforce the slack and guru integration where many of my team receives and reads announcements (many of which don’t require opening the guru site or chrome extension) Has anyone figured out how to do this? If not, I would love to see

0
Connor Cantrell
8 months ago
Neil Essig
Neil EssigKnewbie
asked in API & Integrations

How do I create a new card using the API and add it to a folder (formerly "board")?

I am trying to create a new card and add it to a specific board. Here is the code I have. Everything is working correctly, but I am not able to get the card to show up on the board.collection: { id: 'COLLECTIONID' }, preferredPhrase: 'My New Card', content: 'The content for my card', shareStatus: 'TEAM', boards: [{ action: { actionType: 'add', id: 'BOARDID' } }] 

3
Neil Essig
8 months ago
S
Stephen MaldonadoKnewbie
asked in API & Integrations

Challenge with PBI to access GURU API to retrieve next results page.

I am using PBI to access GURU API and I am unable to retrieve the LINK to the next results page.

2
S
8 months ago
R
Ragunathan EzhamkovanKnewbie
asked in API & Integrations

Can we request for AI chat Box

Hi, Assume we have long page of GURU card with very long steps and process flows..Can we have AI chat Box where by user can type in simply what they want to search & point to.So that AI will provide summary and point direction the information we looking for. Now Chat GPT works likes its search the information from varies search engine & provide us the summary or scrip or information we need. We need similar this feature to be in GURU.The reason why we asking this, we have too many cards almost 1000 within one collection. So, the bot might can help to provide summary or simply the steps for the users. ThanksRagunathan

5
Marie Frei
Community Manager
8 months ago
Noam Mansur
Noam MansurKnewbie
asked in API & Integrations

Export collection of verified cards only

I would like to export a full collection but filter out all the unverified cards.  Following the docs, it seems as if I need to go over the downloaded collection and call GET card on each individual card to get that information Any other suggestions? 

3
Joe Duffy
Guru Employee
9 months ago
T
Tom SKnewbie
asked in API & Integrations

API CORS Error

Hi,I’m trying to make asynchronous calls to the Guru API via Javascript but I receive CORS errors. When I call the API from a server side request, it is fine, but trying to call the API via client side does not work.What am I missing in order to get it to work?Thanks!

3
Marie Frei
Community Manager
10 months ago

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