API & Integrations

Discuss the Guru API, Zapier and Workato workflows, and integrations with Guru

  • 95 Posts
  • 304 Replies

95 Posts

P
Paul GardnerKnewbie
asked in API & Integrations

Sharepoint as a source for suggested answers

When will Sharepoint be integrated in the same manner as Google Docs.  Thanks

2
P
2 days ago
Dillon Head
Dillon HeadScholar
posted in API & Integrations

Why does `verificationReasons` return an empty response for unverified Cards?

Can anyone tell me why `verificationReasons` from the cards endpoints (both https://api.getguru.com/api/v1/cards/some-card-id and https://api.getguru.com/api/v1/cards/slug) sometimes returns as an empty array for unverified cards? I have a script that checks for cards that are unverified due to being stale, usually referred to as "EXPIRED" in verificationReasons. Checking for expired works fine for most cards, but there are some instances where an expired card doesn't have this designation. I assume the information is coming from somewhere since the web app is able to render these cards as expired despite the empty array, but I'm not sure how. Can anyone point me in the right direction? Thanks for any help!

6
A
7 days ago
Reba Mitchell
Reba MitchellSmart Cookie
asked in API & Integrations

Zap: Adding users to Slack channels when group is assigned in Guru

Hello! I am attempting to use the Zapier zap where a user is added automatically to a Slack channel when their group is added/adjusted in Guru.  I’m stuck on the step asking for a user. I see every user currently in our Slack instance as an option. It’s a required field. Is it possible to set up this zap so that anytime ANY Guru has their team adjusted, they’re added to corresponding Slack channels? Or do I have to set up this zap for specific users each time?   

3
Joe Duffy
Guru Employee
8 days ago
Mallory C Pendleton
Mallory C PendletonKnewbie
asked in API & Integrations

Auto-Sending Announcements with Trigger

Hi Guru Community! My team and I are working on optimizing onboarding flows, using our HRIS and Guru. We are currently trying to figure out if there is a possible automation we can set up (using Zapier or another similar platform) in which we can auto-trigger a certain card to be sent as an Announcement to a User, right after that User account is activated on Guru.I know this is not currently available as a Guru feature, but has anyone done something similar with Guru (using a separate platform/workaround) who has insight on how to set this up? Thanks for any support!

2
Mallory C Pendleton
1 month ago
Connor Cantrell
Connor CantrellKnewbie
asked in API & Integrations

Automated Announcement Acknowledgement

Hello!  Our acknowledgment rate for announcements is not as high as I’d like to see so I am investigating alternative avenues for someone to acknowledge they’ve read announcements outside of the one option today. The reminder three days later is great but it’s not enough. So, I was poking into creating an automation in Zapier and would love to see a new acknowledge announcement event from a trigger. What I am thinking: New Guru announcement creates a channel message in Slack tagging applicable user groups that received announcement.  Users view the card and reads the card content directly in slack message User leaves an emoji reaction to the message and that marks that they have clicked “I read it” thus acknowledging said announcement. This would further reinforce the slack and guru integration where many of my team receives and reads announcements (many of which don’t require opening the guru site or chrome extension) Has anyone figured out how to do this? If not, I would love to see

0
Connor Cantrell
1 month ago
Neil Essig
Neil EssigKnewbie
asked in API & Integrations

How do I create a new card using the API and add it to a folder (formerly "board")?

I am trying to create a new card and add it to a specific board. Here is the code I have. Everything is working correctly, but I am not able to get the card to show up on the board.collection: { id: 'COLLECTIONID' }, preferredPhrase: 'My New Card', content: 'The content for my card', shareStatus: 'TEAM', boards: [{ action: { actionType: 'add', id: 'BOARDID' } }] 

3
Neil Essig
1 month ago
S
Stephen MaldonadoKnewbie
asked in API & Integrations

Challenge with PBI to access GURU API to retrieve next results page.

I am using PBI to access GURU API and I am unable to retrieve the LINK to the next results page.

2
S
1 month ago
R
Ragunathan EzhamkovanKnewbie
asked in API & Integrations

Can we request for AI chat Box

Hi, Assume we have long page of GURU card with very long steps and process flows..Can we have AI chat Box where by user can type in simply what they want to search & point to.So that AI will provide summary and point direction the information we looking for. Now Chat GPT works likes its search the information from varies search engine & provide us the summary or scrip or information we need. We need similar this feature to be in GURU.The reason why we asking this, we have too many cards almost 1000 within one collection. So, the bot might can help to provide summary or simply the steps for the users. ThanksRagunathan

5
Marie Frei
Community Manager
1 month ago
Noam Mansur
Noam MansurKnewbie
asked in API & Integrations

Export collection of verified cards only

I would like to export a full collection but filter out all the unverified cards.  Following the docs, it seems as if I need to go over the downloaded collection and call GET card on each individual card to get that information Any other suggestions? 

3
Joe Duffy
Guru Employee
2 months ago
T
Tom SKnewbie
asked in API & Integrations

API CORS Error

Hi,I’m trying to make asynchronous calls to the Guru API via Javascript but I receive CORS errors. When I call the API from a server side request, it is fine, but trying to call the API via client side does not work.What am I missing in order to get it to work?Thanks!

3
Marie Frei
Community Manager
3 months ago
Steven Lamphear
Steven LamphearKnewbie
asked in API & Integrations

How can I make the JSON I get from the API include card titles?

I’m trying to download all of my cards in a given collection using the API. I’m using the following command:curl -u COLLECTION ID:COLLECTION TOKEN \    --request GET \    --url "https://api.getguru.com/api/v1/search/query" \    --header 'accept: application/json' This works, but the JSON I get back doesn’t include the titles. I get the id, content, and a ton of other information for each card, but no titles (one of the three properties I actually need here). 😔 Is this a bug in Guru’s API? Or does anybody know how to specifically request the inclusion of the title property?

2
Steven Lamphear
3 months ago
Jimmy Miller
Jimmy MillerSmart Cookie
asked in API & Integrations

Guru Integration - Linear

My organization uses Linear to streamline software projects, sprints, tasks, and bug tracking. It performs the same function as JIRA.Is there any way to connect Linear to Guru in order to autogenerate cards around bugs tracking?

2
Jimmy Miller
4 months ago
F
Francesca BertocchiKnewbie
asked in API & Integrations

general translation service

I am seeking general translation services, specifically English to Spanish translation in a formal style. I do not require a certified translation. I am looking for a freelancer capable of producing high-quality translations

0
F
4 months ago
Eku Malcolm
Eku MalcolmKnewbie
asked in API & Integrations

Unique Permissions for individual cards from Confluence sync

We are currently syncing our department specific Confluence space into a Guru collection which we have set to specific permissions in Guru (Department Authors, Admin, Consumers). We would like to have the ability to open up permissions on specific cards within the collection so that the full company can view. Is there a way that can we can do this without copying the cards into a collection that is public facing? Essentially the functionality we are looking for is to control the permissions on a card specific level.

0
Eku Malcolm
4 months ago
J
Joshua FosterKnewbie
asked in API & Integrations

List collections endpoint returning all collections rather than 25 + next page of results

Hey all,I’m using this endpoint: https://api.getguru.com/api/v1/collectionsIn the documentation it says:Returns all undeleted collections accessible to the authenticated user. A maximum of 25 collections will be returned. If more than 25 collections exist, a link to the next page of results will be included in the Link header We need to retrieve all collections so the current functionality works in our favour, but if this gets corrected, it will cause a breaking change in our app.Does anyone know the current max results per page, or if there even is one? Many thanksJosh

1
James Ahlborn
Guru Employee
5 months ago
Jesse Paucek
Jesse PaucekKnewbie
asked in API & Integrations

Curious if anyone else is thinking about an integration with ChatGPT?

Hey Guru Wizards!You cannot go anywhere without hearing about OpenAI and ChatGPT. I’ve seen some really cool applications for the tool and even cooler integrations with tools.I started to think about how an integration between ChatGPT and Guru could be helpful. I think of it working like the ChatGPT chatbot, but being able to pull knowledge from your Guru knowledge base to inform its response when you ask it a question and give you the links to the cards it synthesized its answer from. Anyone else thinking about this? Anyone  at Guru testing out potential use cases? Would love to start a discussion if there hasn’t been one started already! 

3
Marie Frei
Community Manager
5 months ago
M
Matt RomansFormer Guru employee
posted in API & Integrations

How do you manage groups and permissions without an identity provider (IDP)?

Managing users is tough. Between the constant influx of new hires, provisioning groups in bulk, and offboarding, it's no mystery why teams eventually turn to an identity provider (IDP). But what about the Guru teams who have hundreds of users but aren't ready to commit to an IDP?  If you're struggling with this, the Services Studio Team here at Guru has an elegant and simple solution for you! Allow me to introduce our User Management Spreadsheet (sorry, we aren't copywriters).Using your admin API token, this sheet will allow you to bulk manage your users and groups, as well as bulk add and remove users from your Guru account. For more information, please take a look at this public Card with usage instructions and check out the quick walkthrough video below. Happy user managing! (still not copywriters).

2
Marie Frei
Community Manager
7 months ago
Craig Lloyd
Craig LloydKnewbie
asked in API & Integrations

How to list only board groups using API

Hello! So I know that https://api.getguru.com/api/v1/boards will list out all of the boards I have in Guru, but is there a way to list out only the board groups and their URLs?Thank you!

2
Lynn Miller
7 months ago
O
Oleksii PetrokhalkoKnewbie
asked in API & Integrations

How to create card inside specific section in the board via API?

Hello guys, Could someone help with this?

3
S
7 months ago
Leah Colatosti
Leah ColatostiKnewbie
asked in API & Integrations

Microsoft Sway Integration?

We use Microsoft Sway for our newsletters, which look great. Is there a way to embed something like that into a card? We’d like to use Guru to distribute and archive our monthly internal newsletters, but I’d like a little more integration than just pasting a series of links onto a card. Any suggestions?

1
Marie Frei
Community Manager
7 months ago
Craig Lloyd
Craig LloydKnewbie
asked in API & Integrations

Why does the API only show the last reply for each comment thread?

I made a GET call to https://api.getguru.com/api/v1/cards/{cardId}/comments, but when I look through the returned data, it only goes one reply deep AND it only shows the most recent reply in a comment thread, even though there might be 3 replies total.Am I doing something wrong? Is there a different API call I need to make to get all replies?

6
Joe Duffy
Guru Employee
7 months ago
Nate Whitehouse
Nate WhitehouseKnewbie
asked in API & Integrations

Make.com/Guru Integration

Hi everyone: I’ve recently started experimenting with Guru for knowledge base for some of our company’s functions and seems like a great tool - still learning it but like it a lot.We use make.com for quite a few integrations in lieu of directly programming API calls and I wondered iff anyone had explored this as I didn’t see GetGuru as an option within the Make.com/Integromat integrations.  I noticed some stuff about Zapier, which we have also used but are most comfortable with the Make/Integromat system

1
Joe Duffy
Guru Employee
8 months ago
Abbey Florence
Abbey FlorenceSmart Cookie
posted in API & Integrations

Team Dynamix Integration

Hello fellow knowledge k-nerds! We are in the process of implementing both Guru and Team Dynamix, a ticketing and case management system similar to Zendesk or Service Now. Out of curiosity (and mild desperation) does anyone currently integrate Guru with Team Dynamix at their place of work? As an ITSM needs knowledge within the system to facilitate self-service and response, we are trying to avoid duplication of information. Even Workato recipe would be super helpful 😀Thanks!

0
Abbey Florence
8 months ago
K Vermilyea
K VermilyeaSmart Cookie
asked in API & Integrations

SQL Tools using Guru API

Hey all! Wondering if anyone is using a Query tool (like Google’s BigQuery or MySQL) to be able to conduct card audits?I’ve been using Guru’s Google Sheet for Find and Replace to do many of my card audits (not necessarily replacing, just surfacing potential documentation impacts) and with our volume of cards, we’ve outgrown it (it tends to be a tedious, buggy process).As I have a chance to advocate for some additional tools, wanted to see what others were using to know if my ask is out of scope.

0
K Vermilyea
8 months ago
T
Team Knowledge PTKnewbie
asked in API & Integrations

How does query parameter for GET boards endpoint work?

Hello,I m trying to filter boards and I d like to know how q parameter work. I can’t find docs for it.https://developer.getguru.com/reference/getv1boardsgetboardsIs there a way to retrieve only top level boards for a specific collection?

0
T
10 months ago

Badge winners

See all badges
Terms & ConditionsCookie settings