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Question

Can we use the API to add a ticket ID to a Guru Card?

  • January 17, 2022
  • 0 replies
  • 35 views

On the update method for a card I wonder if it would be possible to add the option to add ticket IDs, in our case Zendesk to a card through the API. We are using the feature extensively now and have found usecases where we can save agents time by automatically linking their current ticket to a guru card they used.