API & Integrations

Discuss the Guru API, Zapier and Workato workflows, and integrations with Guru

  • 110 Posts
  • 343 Replies

110 Posts

Rodolphe
RodolpheKnewbie
asked in API & Integrations

Adding a user to a user-group via the API

Hello, I am trying to add a guru user to a user group with the API. I am following this verified documentation but cannot figure out the format of the data to post.I have tried {“emails”: guru_user_email} without success. Are there additional details on this endpoint? Many thanks,Rodolphe

5
Joe Duffy
Guru Employee
1 year ago
Eddy Maaya
Eddy MaayaKnewbie
asked in API & Integrations

Connecting Guru Analytics to Airtable

Im new to guru and I am trying to build out a dashboard on Airtable. Can I get any reports from guru and connect it to Airtable? 

3
Joe Duffy
Guru Employee
2 years ago
S
Stace HamiltonKnewbie
asked in API & Integrations

persistent extension tab

Hi all I really like how the extension integrates into the browser especially the little tab that sits minimized on the side of the screen.  Has anyone found a way to almost pin that tab on the side of the screen? I know the extension button is on the toolbar but really like that tab for visibility.  Ty. 

1
Kayla Volk
Guru Employee
2 years ago
Monica Alves
Monica AlvesKnewbie
asked in API & Integrations

Card effectiveness

I’d like to know if it posible to have feedback of the cards we’ve created. Thumbs up and down, exactly i want. I don’t know how many people saw that or if it is popular but to se if my content was complete, good, confusing etc. So Thumbs up and down that we see en many Q&A would be perfect. Tks

2
Monica Alves
2 years ago
J
Jordan Grace
posted in API & Integrations

Do I need special access to get analytics data using the API?

Do I need special access to get analytics data? I can pull /stats but when I try to get /analytics, I receive a 403 response.

7
D
2 years ago
I
idevi97Knewbie
asked in API & Integrations

numberOfResults field giving several rows in analytics API endpoint

Hello, I’m extracting data from the List Analytics endpoint. However, I’m noticing something odd whenever the eventType is ‘search’For every search event, I’m getting several rows with the same searchId and different numberOfResults values{ 'type': 'search', 'eventType': 'search', 'eventDate': '2022-02-13T07:17:31.546+0000', 'user': <user email>, 'properties': { 'searchId': <search ID>, 'searchTerms': <search terms>, 'source': 'UI', 'numberOfResults': '2' }}{ 'type': 'search', 'eventType': 'search', 'eventDate': '2022-02-13T07:17:31.546+0000', 'user': <user email>, 'properties': { 'searchId': <search ID>, 'searchTerms': <search terms>, 'source': 'UI', 'numberOfResults': '11' }}{ 'type': 'search', 'eventType': 'search', 'eventDate': '2022-02-13T07:17:31.546+0000', 'user': <user email>, 'properties': { 'searchId': <search ID>,

1
Joe Duffy
Guru Employee
2 years ago
Kate Hutchinson
Kate HutchinsonFormer Guru employee
posted in API & Integrations

Zapier automation for messaging a Slack Channel when a Collection's Trust Score drops

Hi everyone 👋I wanted to pop in and share a Zap that the Product Marketing team at Guru has found really helpful.As the connective tissue between our product/design/engineering (PDE) groups and our GTM functions, the PMM team is responsible for keeping the product knowledge stored in our Guru cards fresh. To help hold ourselves and our PDE colleagues accountable, we've used Zapier to set up an automation that notifies our shared PMM/PDE channel when the trust score on our shared Product Knowledge Collection drops below 85%. The top 3 SMEs with unverified cards are noted in the message (names blocked out to protect the innocent in the screenshot below!).Because we really appreciate positive reinforcement, we've set up a second Zap to let everyone know when the trust score is back up over 85%. It's a nice digital high-five to show everyone in the channel that we're on top of things.If you'd like to try this automation in Zapier, click here to use a Zap template. We'd love to hear from y

2
Raman Khakh
Guru Employee
2 years ago
I
idevi97Knewbie
asked in API & Integrations

API dates in UTC?

Is the timestamp that I’m getting in the API endpoints in UTC?For example, in the CARDS endpoint, the field ‘dateCreated’ is giving me the timestamp in UTC or local? Can you confirm that the same applies for the rest of endpoints as well?

1
Joe Duffy
Guru Employee
2 years ago
Reba Mitchell
Reba MitchellSmart Cookie
asked in API & Integrations

Anyone set up an automation for Notion and Guru to sync with each other?

Hi all, Wondering if anyone has experience (whether via Zapier or Guru’s Sync API) getting Notion and Guru to communicate and update each other. Would love to hear about it, if so! 

1
Joe Duffy
Guru Employee
2 years ago
Alice Jin
Alice JinSmart Cookie
asked in API & Integrations

Guru, Zapier and Slack

Hello everyone! I’m hoping to automate some tasks with Zapier. Looking at some other community topics, I’ve set up some Slack bots:a zap where we get a notification in Slack if the trust score drops + the verifiers and # of unverified cards a zap when we get our score back up for some positive reinforcementI also want to set up a zap where any new hire on our team will automatically get an invite to join Guru. I was wondering if any Guru users here has experience with setting up a zap for sending invites to only new team members (currently I can send an invite to everyone in the company but I really don’t want to do that) And if anyone has other Zap ideas!

2
Alice Jin
2 years ago
I
Iñigo De VicenteKnewbie
asked in API & Integrations

API rate limit

Hey there!I was looking at Guru’s documentation for the rate limits of each API endpoint, but I cannot find it anywhere. Can you provide me this information?Thank you in advance! 

2
I
2 years ago
M
Mark DelGrecoKnewbie
posted in API & Integrations

Board Groups

It would be super helpful if we could filter by Board Group in the Card Manager!

1
Amelia Altstadt
2 years ago
B
BenleaKnewbie
asked in API & Integrations

Can we use the API to add a ticket ID to a Guru Card?

On the update method for a card I wonder if it would be possible to add the option to add ticket IDs, in our case Zendesk to a card through the API. We are using the feature extensively now and have found usecases where we can save agents time by automatically linking their current ticket to a guru card they used. 

0
B
2 years ago
Grahame Watt
Grahame WattKnewbie
asked in API & Integrations

Generate a knowledge alert via API call

Is there a way to create a knowledge alert via API request? We have automated creating Guru cards of our release notes as part of our CI/CD pipeline, and it would be great if after the card is created we could automatically issue a knowledge alert from our external script vs. doing it manually.

1
Callie Rojewski
2 years ago
Mirna Lessinger
Mirna LessingerSmart Cookie
posted in API & Integrations

Is anyone publishing Guru Cards to an external website via the API?

Hi Everyone! Wondering if someone is currently publishing Guru cards to an external website via API and what does that process look like. I'd love to learn more about how that's been done.

18
A
2 years ago
Gabriel Ginorio
Gabriel GinorioSmart Cookie
posted in API & Integrations

Is there a way to populate Guru's analytics data into a Google sheet?

awesome talk on the API (I just watched). I was looking to see if I could use the Analytics data to populate a Google Sheet (like you did). Is there a way to get it done via Zapier? I'm not a hardcore coder, so prefer to see if a more plug and play exists

3
F
2 years ago
S
Stefan FodermeyerKnewbie
asked in API & Integrations

integrate Asana to GURU

Hi Guru Team, I wondered if you have an update on your plans if you think of setting up a collaboration/integration with Asana? I know about the solution via zapier, but I assume an integration with a work management tool might be beneficial for GURU as a tool as well, right? Thanks so much for your feedback. Best, STefan 

1
A
2 years ago
M
Matt HayesKnewbie
asked in API & Integrations

Deep Linking from QR Code

I’m wondering if anyone has come up with a solution to share a card via a QR code and when scanning the QR code get taken to the native mobile app rather than needing to sign in etc. via a web browser.We’d love to be able to share some QR codes around our office and enable our team go direct to the knowledge in the mobile app.

2
Callie Rojewski
2 years ago
Raja MG
Raja MGKnewbie
asked in API & Integrations

Does anyone have a sample Google worksheet with Guru api?

Hi All, I’m new to Guru API, I need to collect Guru card manager data, to build a custom dashboard, so i would like to know is there sample google sheet available with api call samples that i can use to learn and build with?

2
F
2 years ago
kelly
kellyScholar
posted in API & Integrations

Create zendesk tickets based off verifier of card

Wondering if anyone out there has managed to create a workflow through zapier that creates a zendesk ticket when a specific verifier is set? thank you!

0
kelly
2 years ago
T
Tomek KrajewskiKnewbie
asked in API & Integrations

membersWithCardView missing from API results

Hello, I’ve been trying to use API to pull information about card usage. Unfortunately I only get “views”, I don’t seem to be able to get “membersWithCardView”.With SDK it seems it’s straight up not there (https://github.com/guruhq/py-sdk/blob/master/guru/data_objects.py#L780). With API, the documentation shows in the example response section (https://developer.getguru.com/reference#getextendedcard) that it should be there under “cardInfo” object, but it seems it’s not there either:>>> r = requests.get(url=url, headers=headers)>>> r.json().keys()dict_keys(['owner', 'lastModified', 'version', 'id', 'tags', 'content', 'verificationReasons', 'knowledgeAlerts', 'hasDrafts', 'teamId', 'verifiers', 'collection', 'dateCreated', 'lastVerified', 'lastVerifiedBy', 'lastModifiedBy', 'preferredPhrase', 'htmlContent', 'shareStatus', 'boards', 'verificationInterval', 'slug', 'guruSlateToolsVersion', 'originalOwner', 'verificationState', 'verificationType', 'verificationInitiationDa

0
T
2 years ago
Grace Taylor
Grace TaylorSmart Cookie
posted in API & Integrations

Does anyone have experience using Zapier to link up Google Groups with Guru Groups?

Desired outcome: When a Google Group is updated, the change also appears in Guru groups. For example, if a new BDR joined the company, and then logged into Guru, Zapier would apply their Google Group status to the BDR Guru Group. Has anyone used Zapier for something like this? Or know if this is possible? Thank you!! 

1
Mary Houston
2 years ago
Jesse McKeil
Jesse McKeilKnewbie
asked in API & Integrations

ClickUp Workflow?

Has anyone used a Guru knowledge base alongside ClickUp for project management?  We are looking to add Guru as our home for internal wikis, but we do all of our task tracking and project management in ClickUp. It would be so ideal to be able to push questions and update check ins to ClickUp tasks for the Authors responsible. If integrations aren’t planned, does anyone know of any workarounds using something like Zapier?

2
Mary Houston
2 years ago
Anne Neif
Anne NeifKnewbie
asked in API & Integrations

Customize UI

Hello Guru Community,  I would love to customize the UI with our company CI. Would be lovely if that would be possible.  Kind regardsAnne

1
Mary Houston
2 years ago
Ian Link
Ian LinkScholar
asked in API & Integrations

Zapier App Deprecation Notification

I was notified this morning of the deprecation of Guru Zapier app version 1.0.4. When I go into the Zap, I am unable to find an acceptable version to use. Is anyone else seeing this issue? Notification: Zap: 

5
Ian Link
2 years ago

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