Slack integration - can all users add to a Card?

  • 3 March 2023
  • 1 reply

Hi there! We noticed that all users have the option to “Add to a card” (even if they’re not a collection owner) via the Slack<>Guru integration, but when they click this option, the information they add isn’t actually added to the card, which is a pretty confusing experience. Does anyone know if this is intended logic or a product glitch? Thank you!

1 reply

Userlevel 4

Hi @Kelly Manikoth! I’m sorry to hear users are having trouble with the Slack “add to Card” action. This feels like a suspected bug and something Guru's Technical Support team can best assist with. I've alerted our team and they’ll be touch as soon as possible over email to troubleshoot with you further.