Thank you all for this great feedback! Enhancements to Knowledge Alert functionality is definitely something we consistently hear from teams. Please continue to share your input and we’ll revisit this post again when we’re ready to evaluate which enhancements to slot into our roadmap for Knowledge Alerts!

I cannot begin to explain how helpful this tool would be for reporting to stakeholders. The process for us right now is SUPER manual and we have to export every CSV, rename it, and then build something separate to do reporting. 

Please please please put this on the roadmap for improvements to Guru!

Hi all - excited to share that last week’s product update included all new in-product insights for announcements! This is something many of you have been asking for in this thread and beyond. We really appreciate your input!

Details here: Announcements updates: new options for tracking engagement, commenting, and notifications

I’m leaving this thread open since there is some great feedback in here that goes beyond last week’s update (the input is noted!), but wanted to jump in and share that update.

Thanks again, and please keep the feedback coming! 

Hi all, following up here after last week’s launch of in-product analytics for announcements.

We’re excited that we can now provide the deeper insights you all have been asking for in this thread, in addition to seeing engagement right in the card comments (released a couple of months ago).

Details here: Announcement Analytics for Internal Communicators

And the previous update, ICYMI: Announcements updates: new options for tracking engagement, commenting, and notifications

Closing this thread now. Thanks again for your input, and please keep the feedback coming!