Solved

Did anyone have a sample card that greets new guru users?

  • 2 February 2022
  • 2 replies
  • 117 views

I feel like I am missing something very obvious, but let my ask anyway.

I searched here quite a lot and did not fing.

 

We want to have a card that greets the new Guru users when they login.

Something that contains links to basic videos  / info on 

  • What is Guru?
  • Basic structure
  • How to use

 

icon

Best answer by Amanda Labby 2 February 2022, 19:01

View original

2 replies

Userlevel 3

When a new hire joins, we have a card that I send out as a knowledge alert that introduces the person to how we use Guru. The formatting was inspired by other users, but overall it’s an overview of Guru, and we have similar pages for other tools we use. It contains:

  • Brief overview of Guru
  • List of ways we use it internally
  • Integrations (ex slack)
  • Features
    • Here we have links to other Guru cards for things like how to create a card (this card also goes over how content is structured), how the slack integration works, how to download & use the Chrome extension, what verifying means, an overview on knowledge alerts, and how to use the ask the expert feature
  • Where you can find more information
  • Link to Guru board where how to pages are stored
  • Link to status page for downtime information
Userlevel 7
Badge +3

Hey @Ohad Yemini , this is a great question!  @Amanda Labby , I love the idea of sending a knowledge alert to new hires. 

 

I can shed some light on what we include at Guru. When a new hire joins us, they use this card to navigate their onboarding called “Guide to your First Weeks at Guru.” You can grab a template version of the Card here.

 

 

On that Card, we have links to help center and academy articles for using Guru:

 

Learn how to use Guru:

 

We also link out to a board that goes over our tech stack. 

 

 

Hope that helps! Let me know if you have any other questions.

Reply