Hey all! Has anyone used Glean (glean.com) as their KMS or looked at it as part of a KMS evaluation? I have a CTO who is jazzed by it but I just see it as making the chaos more searchable, not solving the problem of wrangling the disparate docs into a centralized location.
Obviously, I ❤️ Guru and I’d like to shut down this convo. Welcome your thoughts!
@K Vermilyea! 👋
Here are a few reasons why we here at Guru see Enterprise Search tools as just a partial solution to the problem of information overload, which is what happens when there is an excess of and/or inability to find information you need to do your job:
Hope this helps!
I ended up sharing with them to kick things off: