I have several cards that have been created by an individual who is no longer with our company.
As an admin, I cannot archive these cards. Is there a way to change the author?
Best answer by Anonymous
View originalI have several cards that have been created by an individual who is no longer with our company.
As an admin, I cannot archive these cards. Is there a way to change the author?
Best answer by Anonymous
View originalI just hit this roadblock too! Very frustrating since the content is straight up WRONG :(
Help please, Guru team!
Hey
For us, that user is no longer in Guru.
I could’ve sworn using Card Manager to attempt to archive didn’t work earlier today… but I just went in AND IT WORKED! Problem solved. It would be handy to add that to the help article around archiving cards :)
Yay so glad it’s working for you
Good morning
The user is no longer a Guru member and when I tried to archive the card it self nothing happened and then I went to card manager and no success. Yet now it worked! I agree with Shona’s recommendation to update the archive article.Thanks for your quick response!
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