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Re-assigning questions isn't working anymore?

  • September 21, 2021
  • 4 replies
  • 74 views

Sarah W
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I think something changed. We used to be able to re-assign questions that were assigned to us, but now we can only re-assign the ones we’ve sent. Is this intentional? Is the feature coming back? 

Best answer by Michael Castillo

@Sarah W It looks like they fixed the issue. When you open a Question, there should be an option to select change at the top (next to the team that it’s currently assigned to).

4 replies

Sarah W
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  • Author
  • Smart Cookie
  • September 21, 2021

Oh, I talked to support and they said they’re checking with the engineering team. So hopefully this can be reverted to how it was before. 


  • September 22, 2021

Thanks for the update @Sarah W!


I’m also experiencing this issue. I don’t have an option to re-assign questions anymore.Thanks for reaching out to support Sarah!


@Sarah W It looks like they fixed the issue. When you open a Question, there should be an option to select change at the top (next to the team that it’s currently assigned to).