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Kenalpha KipyegonKnewbie

asked in API & Integrations

Chris AdamsSmart Cookie

asked in API & Integrations

Is there a API that can use a Get to search a folder?

We moved our product support documents to Guru. Our customer access these documents from our website. I’m using API to search and get documents. Each document is a card. We have a collection holding these documents. We use folders to organize the documents into subgroups.We want to use a Collection Token for Guru API calls. Consequently, only Get operations are authorized.The Guru search API supports a Get to search the whole collection, but I cannot find a parameter to specify a Folder ID to search a specific folder.The Post to the cardmgr API does support searching a folder, but this cannot be used by a Collection Token.Am I overlooking something?

28 days ago

Luke OtwellKnewbie

asked in Q&A

Image Resize Bug

Images go to full size, I even screen shot and it still get’s blown up. Max width should have same boundaries as text, but don’t. Inconsistent behavior too, following previous 2021 bug feedback does not work, no way to resize.

28 days ago

Ashley GordonSmart Cookie

asked in Q&A

Bulk export a list of broken links and the cards they live in.

We need a way to export a list of broken links and the cards they live in. Otherwise, this is a very manual process across thousands of Guru cards.Another person asked about this as a question, but it should be a feature request.

28 days ago

Kjetil KartevoldKnewbie

asked in Q&A

Best practices for handling Office file content in Guru

We are getting ready to move existing content into Guru. We have previously used a combination of Sharepoint and a Wiki. In Sharepoint most of the content is office files, Excel, Word and Powerpoint. Much of this content is not appropriate to change to card content. Like Excel files with multiple sheets containing many rows or Word files that use our company branded template. The disadvantage of adding the files as attachments in Guru is that it is a quite cumbersome process to download the file, make changes, upload a new file, and remove the old attachment. The iFrame option is also not a good option for us because we have different user authentication providers for Guru and Sharepoint. The third option we have as far as I can see is to create url links in Guru to Sharepoint location of the files, but one of our goals is to reduce the number of systems used for storing knowledge content. We would then be forced to keep Sharepoint. I guess this is a quite common problem case with Offi

1 month ago

Caleb JKnewbie

asked in Q&A

Finding cards without tags

I can’t find a way in card manager to find all cards without tags. Only to find cards with a specific tag.I would like to find all my cards without tags and begin tagging to help our team find things better with tags. Is there a solution for this? It’s got to exist and I’m just overlooking something simple.

2 months ago

Lucia DelicovaScholar

asked in Q&A

Unable to reopen and respond to resolved comments

Hi team!Has something change on the option to reopen and respond in a thread to a resolved comment?We’ve had a few users report to our team this week that after we respond to them, if they want to reopen and respond in a thread, they get an error message, see screenshot below:

2 months ago

Lucia DelicovaScholar

asked in Q&A

Unable to respond to resolved comment

2 months ago

Aaron TsouKnewbie

asked in API & Integrations

AI chatbot integration for guru's answer

Hello, I’m curious if you plan to provide Guru’s Answer API ? I’m thinking to integrate this feature to our company website. If not, do you have any suggestions to integrate a silimar feature? Thanks in advance. BR,Aaron

2 months ago

natasha aceKnewbie

asked in Q&A

Creating my own shareable templates?

I’m a business consultant for health practices and I use and recommend Guru to everyone. As such, I want to actually create (and maybe sell externally) Guru set ups for my clients and my ideal audience. Is this possible?

3 months ago

Jodi PetersKnewbie

asked in Q&A

Cannot move between collections

I’m getting an error message when using the card manager to move a few cards between collections. A colleague is experiencing the same problem and we are both Guru Admins. Is this a known issue or is there another method?Following steps from: https://help.getguru.com/s/article/moving-folders-and-cards-between-collections

3 months ago

Lynn MillerSmart Cookie

asked in Q&A

Browser extension questions

Hey all - few questions if somebody can assist?I asked this question awhile ago on a separate thread. Am I missing a one click option from the browser extension that opens a window to the webapp. Particularly if I need some functionality I can’t do in the extension? Is there a way to remove the Guru icon when the extension has been open but collapsed that I am missing? I know you can toggle it from side to side and click and drag it vertically, but anything to remove it altogether? Also, when you move the location of the Guru icon vertically, it doesn’t seem to persist across new browser windows (so new window, open extension, when collapsing the extension the tab doesn’t seem to collapse at the same place.)Thanks!

3 months ago

Lisanne van BrouwershavenKnewbie

asked in Q&A

Dutch companies using Guru

Hello everybody,I’ve reached out to Guru support regarding our wish to get in touch with Dutch companies using Guru. We’re interested in using Guru as a solution for knowledgemanagement, but love to hear some experiences of others first. Are there any Dutch companies out here, and willing to get in touch to share experiences with Guru?Thanks!

3 months ago

Linda MooreSmart Cookie

asked in Q&A

Auto Archived cards linked to other cards

I have not fully embraced auto archive yet but want to give it a try. In order to build out my expectations and SOP accurately when reviewing “soon to be” auto archived cards, do I need to ensure the card is unlinked to all/any other cards to prevent a negative user experience. For example:1. If the auto archived card is linked to another published card, will the link remain present on the other card or will it be automatically removed for any/all cards when auto archived?2. If an archived Guru card link remains on another linked card, typically the title of the card is present if using Guru link to another Guru card feature. I assume this could potentially allow the archived card link (title) to appear in search results or generative AI source card, Is this correct?

3 months ago

MengKnewbie

asked in Q&A

How do you embed an image in markdown?

Hi, Was recently trying to embed an image in a collapsible section - where the image part of the markdown looked something like this: `<img src="...image.png" width="200" height="200" />`The problem is whatever image I put in markdown expands to the width of the guru page → meaning I’m unable to make the image smaller than the width of the guru page (even if I tweak the width and height values in the markdown)…. I noticed in a past Q+A → it was stated that Guru uses the `CommonMark` / github flavor of markdown - however, I tried my markdown in both CommonMark and github and minimizing the image size works there --- but not in Guru for some reason. It’s important for me to have the image embedded via markdown due to the need to embed the image within a collapsible section. Please let me know if there is anything I can do or if I’m doing something wrong.

3 months ago

Corey LoftusKnewbie

asked in API & Integrations

Can't figure out Webhook Filter format or what values are available to filter on

I’m trying to set up a webhook to fire from Guru every time a card with tagId=1234 is updated. I can’t quite figure out the format for the “filter” property in the body of my JSON payload.I see the simple example here, but I can’t find a list of what event types are available to provide as parameters.The payload I’m working with is:{ "deliveryMode":"SINGLE", "targetUrl":"https://myURL.com", "status":"ENABLED", "filter":"card-updated, tag-1234-567-890 exists"}which of course is not working. It returns: { "description" : "Webhook filter contains unknown events"}Any help here would be appreciated. Thanks!

4 months ago

Lynn MillerSmart Cookie

asked in Q&A

Exact searches

I was recently using the quotation marks in the global search bar for an exact search, but was getting results that didn’t contain the exact phrase “on grid”. Does the use of prepositions or something about the number of characters in a phrase affect exact searching?

5 months ago

Lynn MillerSmart Cookie

asked in Q&A

Publish vs. Publish and Verify info dates

Hi all - I think I’m late to the game on this from the recent changes. On the old publish experience, authors could see the difference in the verification date based on the action if they clicked the ⓘ icon near the Publish vs. Publish and Verify options. Is there anywhere else they can see that distinction in dates? I just want to make sure I’m not overlooking it. If not, I’ll update my users.

5 months ago

Felix RaabKnewbie

asked in Beta Program: Guru Answers

Are embedded google docs a source for suggested answers?

Hi Guru community,I am playing around with the Answers Beta lately. And due to embracing the single sourcing guideline in our company, I wanted to know if embedded google docs are searched through for suggested answers?My first trials indicated that it doesn’t work.Looking forward to learning from you!Felix

5 months ago

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