Howdy!
It’s me, Noah, from the Guru product team! As we say goodbye to summer and hello to fall, I’m here with an update on some recent features we’ve released!
Custom Prompts
Starting with my personal favorite: Customizable prompts for Answers! From Workspace settings, Admins can now update the default prompt instructions - so answers will crafted in specific lengths, tones, formatting and more! It will even respond like a pirate if you wish!
Before saving your exciting new prompt, you can test it on your Guru content to ensure it’s working as expected. And if you ever decide to go with the reliable default prompt we provide, you can do so by clicking “Revert to default prompt”
A New Default Prompt
We’ve gotten a lot of feedback around all things prompts (and keep it comin!) and we’ve made some improvements to the default prompt that Answers uses. The new prompt will provide a more detailed and reliable answer than the previous prompt. This new prompt is being slowly rolled out in phases, so some of you may already have it and if you don’t you will in the very near future! If you’ve set up a custom prompt, this does not apply to you though as the new default prompt isn’t utilized unless you revert to it.
Connected Sources Improvements
When clicking into the Connected Source, the modal now shows the name/type of the object, the object count, the sync status and the last completed sync. This is helpful information if you’re trying to determine how much data a specific sync actually brought in or you’re trying to determine which objects are synced with a source application.
Additionally, we’ve now made connected sources more noisy when they break - so when we encounter an error while syncing, admins will receive an email notifying them which syncs have failed and when.
Slack Source Improvements
If you’ve connected Slack as a source, you can now see Slack content when using search, not just Answers! Slack content can also be filtered, just like other sources.
We’ve also removed the 25 Slack channel limit for Answers, so you no longer have to make the difficult decision of whether to add #dogs or #company-announcements as a source for answers - just add them both!
As always, we deeply appreciate all the discussion and feedback from you all! See you next time!
