On occasion I have noticed that that the chrome extension will not pop open. Our team has attempted to troubleshoot in a variety of ways including signing out/back in, opening a new tab, pinning/unpinning the extension. Has anyone else experienced this? What tip and or tricks have you found to help nudge the extension to start working?
Question
Extension Not Opening
Hi Theresa! Sorry to hear of the trouble you’re running into with the extension! I haven’t experienced or heard of this issue, though we’d love to investigate further. Please send us an email via this link and we can look into it with you. Thanks!
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