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Do i need to wait or any issue here first time i just tried to logged in Guru - kindly suggest

Guru is all about knowledge.We have a lot of specific knowledge inhouse but google has even more knowledge. there are some website which have all the information we need and could almost copy paste  certain pages as cards into our GetGuru.Now if we do that we would have to update the gards evey so often to keep it updated in guru (to update guru in case changes have accured on this specific website.As getguru is an AI tool there must be a better solution to this.How do i include pecific URL’s (e.g. Government website) in our own knowledge base to make sure those websites / urls are being included in finding an answer for us.  

I recently added our company website as a ‘public website’ source. Almost immediately, we were hit by 50mb/s of traffic for several minutes, which nearly took the whole site down. I would like a way to throttle and direct these content grabs, as a naive crawl would seem to be pulling in multiple versions of each page (despite us having canonical meta tags), and we only really want a certain part of the site scanned. Furthermore, I would like to ensure that a crawl does not put undue pressure upon itI contacted official support about this and after being initially responsive (although of not much use) they just ignored me. Laughably, they asked for feedback a few days later, and even though I provided the worst score I could I haven’t heard anything back from that.I also asked if there was a way for us to integrate an MCP source, which may prove more useful, and that question was also ignored.Is there anyone here who can help?thanks very much in advance.Adam

The recent activity page and option (in the menu) have disappeared. Is this a bug?

Slack use to have a feature of reporting things from the app. Using the ellipses you were able to select ask an expert and it would flag that question and response to the appropriate person.  Will this or a similar feature come back or is it gone for good? 

Hello,The API reference doesn’t show how to verify the webhook requests. I expected to be able at least to set an API key or so in the request body (`POST https://api.getguru.com/api/v1/webhooks`). Currently is there a way to do so?

Hi,Does anyone know if I can limit the amount of time for sharing Guru cards via the shareable with public link feature? Also, is there a way to limit the sharing to certain email domain users? Thanks!

I’m struggling to figure out how this works. We have a lot of Guru card links in our cards, and sometimes when we click the links it opens as a little window on top of the card we’re currently on. But sometimes it opens as a completely new tab. Does anyone understand the rhyme or reason there? And if so, is there a way to set a preference?

Has anyone else come across the inefficiency created when a collection has publishing workflows enabled, and a non-publishing verifier submits a ‘request to publish’, the card is not automatically verified upon publishing? Like it normally would for collections without publishing workflows enabled.Understanding that the reason is likely because the publishing user opens in draft mode so they have the opportunity to change the content without the verifier knowing. Is there a way while publishing for the system to run a check for updates in content and if no updates were made, auto-verify? Interim workaround - encourage publishers to immediately request verification after publishing because there would also be no automatic notification when a card is published (by a non-verifier publisher).

It would be nice to sometime send new users through an onboarding experience that they have to check off items that they’ve read. I know this is possible with knowledge alerts, but it doesn’t work well when you have a new employee specifically. I want to setup a board or something with a checklist. Can anyone share any ideas or feedback on how they’ve set it up?

Is there a way to add check boxes to a document so that it looks like a formal checklist?

We started using GURU back when there was a free version (2021). We are a small rural library. We love that GURU has grown to be such a powerhouse, but we would also like to share our GURU success story with other libraries running on very limited budgets. Do you have a scaled-down free version I can share with other libraries, or maybe a non-profit version?

Hello! I’ve just created a plugin for the Gatsbyjs static site generator that uses Guru cards as a source - https://www.npmjs.com/package/gatsby-source-guruFeedback welcome! Thanks 😀

Hi there!It is not clear from the documentation if a user can be part of another team’s groups. For example for this endpoint `https://api.getguru.com/api/v1/groups` (doc link) the description says:Returns all groups on the team.  Can I assume from this statement that a user can only get access to collections therefore they cannot be part of some group outside of its team?  There is also this change announced recently that allows an individual to be assigned access to a collection: As of June 30, 2025, Groups are optional. You can decide to instead assign individual users to objects. Thanks in advance!

Hi there!I'm working on a project that requires fetching the permissions of a user or user group for a collection of cards.I'm aware of the api/v1/groups/{groupId}/collections endpoint, but this only works for groups. However, according to this announcement:As of June 30, 2025, Groups are optional. You can decide to instead assign individual users to objects.Given that, how can I use the Guru API to determine which individual users have access to a specific collection?Thanks in advance!

Hey there!I'm working on a project that requires displaying the list of collections across multiple workspaces. From what I’ve read so far, each access token generated for the Guru API provides access to only a single workspace. Could you confirm if that’s still the case?In my case, I need to fetch all collections across multiple workspaces, but it seems that the /api/v1/collections endpoint does not support this capability. Do you have any suggestions or workarounds for handling this scenario?Thanks in advance!

I saw this article already.  But I can’t seem to get the anchor link to work in a url.  For example, if I wanted to give my colleague a url to a specific anchor, the url loads up fine, but it doesn’t anchor.Here is a more explicit example: If I put an anchor called “aboutDogs” in my guru card, when I click on the url (for example https://app.getguru.com/card/12345/animal#aboutDogs) - the url loads up fine -  but the browser doesn’t skip to the About Dogs section.How can I provide a url to an anchored section?

We just implemented a publishing workflow for the first time. When a approval request comes into my drafts for an edited card, is there a way to see what changes they made compared to the existing card? Similar to when you verify? 

Hi, how can I connect a webpage as a source to AI knowledge ?

Hey allNew to Guru. We are looking for an all in one solution to provide our small company with an intranet of sorts to aid productivity and share updates AS WELL AS a way to onboard new team members and provide training and guidance.I have really enjoyed exploring Guru so far. I have requested a sales call, but no answer as of yet to book that in.One issue we have is we really do need to test the knowledge and understanding of our team members particularly when it comes to safety critical operating procedures. Whilst we are able to organise and document these elegantly through different libraries and cards, Guru is definitely lacking that “quiz” function to be able to get a confirmation of that team member’s understanding that we can track and record.One work-around I have seen is to make the group that needs to stay current with that operating procedure the expert for that card, and set the verification frequency to how often we need them to refresh their understanding. The issue her

Hi All, My team is adding more content each day, very exciting! When a draft is shared with me and I am notified in Teams, I’m unable to read the full comment as there is no expand or “more” button from the Teams window. Where else can I go to read the message? TIA!  

I’m having problemas within the knowledge agents not responding the answers in pages, but the prompt it’s correct when testing, anyone knows how to fix? 

Feature Request: CSV Upload for Group CreationContextBecause Guru doesn’t support card-level permissions, groups are essential for controlling access to specific content. Recently, we needed to share a policy with 250+ users and had to create a dedicated group.ChallengeManual user entry is error-prone due to formatting issues (names, commas, emails) when attempting copy/paste of excel lists. To work around this we created an Active Directory (AD) group outside Guru and synced it, but it didn’t feel practical.RequestAdding a CSV upload option for group creation would make this process faster and more reliable. Are there better alternatives we should consider?

Good afternoon all,We have been experimenting with Guru as a means to migrate our internal guidance including standard operating procedures as well as other information.As we are ISO9001-2015 certified, we are looking at how we can leverage Guru to manage our documents, forms etc..As it stands we plan to:Create a Collection ISO9001-2015, and within it a number of folders to hold the manual, policies, procedures etc..Use our sharepoint to store the master form templates for forms we need to use as part of our day-to-day activities.We believe that we can use Guru’s robust version history to ensure we have a single, verifiable source for all the ISO documentation, with the exception of the form templates that will live on sharepoint.The missing piece of the puzzle is that we may be required to have to share some of the policies or processes with external people. Only way at present is to export as a PDF. As these however are ISO documents, they should have a proper page header and footer,

Currently websites can be added to Agents , BUT this is only for activating the agent on a website. This is quite deceiving.  Can we start the discussion to  Rename the current Websites to “Webpage assist”  Add the ability to nominate websites that are actual sources of dataThe benefit here is that for a specific agent (eg one for technicial support) , can take information from supplier support pages, bringing in very specific accurate data