I was brought into the company after they had been using Guru for quite a while. My role in enablement requires me to “touch” many cards, make edits to ensure uniformity and correct wayward grammar. There are literally thousands of cards in our workspace that need attention.
Some of these guru cards have recently been verified and had their content scrubbed for accuracy, and then I come behind them and clean up the formatting.
Is there a way that I can skip over the designated verifier and just verify the card on my own as a “super user”? There are 2 of us in the company that would need this access.
Currently the workflow is to follow one of these 3 options:
- send the card back to the Verifier and request that they take care of it (again), thus giving them another task in their already busy day
- marking myself as the verifier so I can take care of it, then set the verifier back to the original SME for the card
- set the verifier as a group of individuals in hopes that one of them can verify the card when they have a free moment.
- Note: We are going to start limiting access to who can create/edit Guru cards, so this solution is not ideal.
It would be so nice if a few Super Users (Super Admins, if you will), had access to verify any card that we edit without having to take extra steps and skirt the system.