Question

Guru + Intercom

  • 19 June 2024
  • 1 reply
  • 15 views

Hello! Has anyone tried to link the Intercom Help Center to Guru cards? Any advice on how this might be done would be awesome.

Thank you.

Lloyd


1 reply

Hi Lloyd - Haley here from the Digital Customer Solutions team!

You can sync Intercom articles to Guru via our API. This would push an article from Intercom onto a Guru Card.

--OR--

You can add Intercom articles as a source! This wouldn’t include an article on a Guru Card, but would still give folks access to the article content when searching in the web app and asking Guru questions in the web app, extension, and/or Slack. 

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