Skip to main content
Solved

Cannot Restore Archived Cards; Resolved with hard refresh of the browser page

  • October 6, 2021
  • 2 replies
  • 55 views
Jonathan Butler

Hi All! Is anyone else encountering an issue where they cannot restore archived cards? Not a big issue right now as these are just the intro cards, but wanted to see if this was an isolated issue or if I’m missing something obvious :?

 

Thanks!

Best answer by Jonathan Butler

Was able to get this sorted with help from @Marie Frei! Performed a hard refresh of the Archived Cards page in Card Manager (Cmd+Shift+R for Chrome on Macs and Ctrl+F5 on Chrome on Windows), and that solved the issue.

 

Thanks!

This topic has been closed for replies.

2 replies

Callie Rojewski
Forum|alt.badge.img+3

Hey Jonathan! Hmm thank you for reaching out about this. This is something Guru's Technical Support team can best respond to - I've alerted our Support Team and they’ll be touch as soon as possible over email to troubleshoot with you further. 

 

Jonathan Butler

Was able to get this sorted with help from @Marie Frei! Performed a hard refresh of the Archived Cards page in Card Manager (Cmd+Shift+R for Chrome on Macs and Ctrl+F5 on Chrome on Windows), and that solved the issue.

 

Thanks!

Terms & ConditionsCookie settingsAccessibility statement