Cannot Restore Archived Cards; Resolved with hard refresh of the browser page

  • 6 October 2021
  • 2 replies

Hi All! Is anyone else encountering an issue where they cannot restore archived cards? Not a big issue right now as these are just the intro cards, but wanted to see if this was an isolated issue or if I’m missing something obvious :?




Best answer by Jonathan Butler 7 October 2021, 16:20

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Hey Jonathan! Hmm thank you for reaching out about this. This is something Guru's Technical Support team can best respond to - I've alerted our Support Team and they’ll be touch as soon as possible over email to troubleshoot with you further. 


Was able to get this sorted with help from @Marie Frei! Performed a hard refresh of the Archived Cards page in Card Manager (Cmd+Shift+R for Chrome on Macs and Ctrl+F5 on Chrome on Windows), and that solved the issue.