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Does anyone experience the Announcement email notification going to spam?

  • September 8, 2022
  • 3 replies
  • 65 views
Linda Moore
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Is there a best practice to prevent the Guru Announcement notifications from going into spam?

Best answer by Chelsea Valente

@Linda Moore - thanks for reaching out! Yes, the best way to do this would be to whitelist the two domains we use to send these announcements:

  • info.getguru.com
  • mail.getguru.com


Exactly how to do this varies based on which email service provider you use (Gmail, Outlook, Mac OS mail, etc.). I’d be happy to send you specific instructions if you can let me know which one you use? 

Thanks,
Chelsea

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    3 replies

    Chelsea Valente
    Guru Employee
    • Chelsea ValenteGuru Employee
    • Guru Employee
    • Answer
    • October 13, 2022

    @Linda Moore - thanks for reaching out! Yes, the best way to do this would be to whitelist the two domains we use to send these announcements:

    • info.getguru.com
    • mail.getguru.com


    Exactly how to do this varies based on which email service provider you use (Gmail, Outlook, Mac OS mail, etc.). I’d be happy to send you specific instructions if you can let me know which one you use? 

    Thanks,
    Chelsea

    Linda Moore
    Chelsea Valente
    Guru Employee

    @Linda Moore - Thought of one more thing! If you have Guru email notifications on, those come from  @getguru.com. One example of a Guru product notification is when someone first engages with a Guru announcement you’ve sent. Therefore, I’d recommend whitelisting @getguru.com too. 🙂

    Erica G
    • Erica G
    • Knewbie
    • February 13, 2023

    @Chelsea Valente Can you kindly share the directions on how to whitelist for gmail users?

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