No Ellipses to remove users

  • 22 August 2023
  • 1 reply

I need to remove users.  I used the document provided.  It states to click on the ellipses next to the users name to remove.  My users do not have the ellipses.

How do I get my users deleted?


Best answer by Marie Frei 22 August 2023, 15:20

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Userlevel 4

Hi @Lisa Fitzpatrick 👋 Happy to help you get these users removed. Which page in Guru are you looking at, is it the All Members page? Do the users you’re trying to remove have this icon next to their names?

If you see this icon, SCIM is enabled and the Guru user is linked and synced to a matching user profile in the selected identity provider. When linked, the user’s access to Guru controlled from the identity provider. I’d be curious to know if this sounds familiar and whether you can find which identity provider your team has enabled in SettingsApps and Integrations > SSO/SCIM page.