Hi team!
Has something change on the option to reopen and respond in a thread to a resolved comment?
We’ve had a few users report to our team this week that after we respond to them, if they want to reopen and respond in a thread, they get an error message, see screenshot below:
![](https://uploads-us-west-2.insided.com/guru-us/attachment/e92b87e4-55dd-4221-8e91-60a2e7781fb9.png)