Hi Community!
I’m Laura and I’m on the Product Management team here at Guru. Historically I’ve been focused on search and discovery–you may have seen me jump into conversations related to those areas here before. Recently, along with Kate, from our Design team, I’ve started to look into a new area and we are at the point where it would be wonderful to have your input on what we’re considering. Generally the goals of working on this new area are to:
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Help you work confidently by surfacing information that’s valuable but not getting explicitly sent to you through channels like announcements.
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Help you keep up with changes to information you rely on so you know you have the most current information available.
Overall this should reduce the effort it takes to find information you need, and make it easier for you to stay up to date.
To give you a clearer sense of what the outcome of this research might be, we are currently looking to understand how people interact with favorites, how people learn about changes to content they care about, what kinds of content changes they care about, and how people would like to find out about those content changes.
If this sounds interesting, there are a few ways you can provide input:
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Reply to this post with a comment that you are interested in a 30 - 45 minute video chat and we’ll reach out to schedule a time.
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Leave a reply on this post with your thoughts on the following (shortened) set of questions with either your own thoughts or thoughts you’ve heard from your team:
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What kinds of cards do you favorite today? Do you go back to look at them? Why or why not?
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How often do you look at your favorite cards? Why is it on that frequency?
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When you see a card, what makes you decide to favorite it?
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If you could be informed that a card you care about had been changed, would you want to be? How would you want to be informed?
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If you edit cards and share them with other people after publishing them without using an announcement, how do you do that? Why do you choose not to use announcement functionality in those cases?
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In what situations do you use the “Details” panel on a card to see when an update to a card was made or who made it?
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Thank you so much for your time, we greatly appreciate it!