The "request verification" on individual cards works well to nudge verifiers. It would be nice to be able to do a bulk nudge in the card manager if there's several cards that you want to request verification on all at once. Does anyone have any tips on "shoulder tapping" on several cards?
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This would be helpful for a once-a-month sweep to poke everyone who should verify.
There's a workaround! Select all the cards you want to request verification for in the Card Manager and unverify them in bulk.
oh! this will work for cards that are already unverified?
I think so!
thanks Ali! it did work! the negative side effect from doing this is that it reset all the "days unverified" back to 0. this was ok for my use case, but others should be aware of this.
Has anyone figured out a way to automate this? I have been using the approach @aberman mentioned. A weekly cadence to automatically notify verifiers of all unverified cards would be great!
@hmuhammad Your verifiers should be getting regular pings from Guru with a list of unverified cards - I get one every day, but an end user can set these up to send weekly, etc.
What I've found is that people turn these off completely…and so even if you nudge using the method I gave above, they don't see it (or comments on cards too!) in Slack.
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Hey there! I’m Steph from the Guru PM team.
I love the discussion around ways to shoulder tap on several cards here! We've definitely heard this request a few times.
Also great call out for the workaround @Ali Berman that if you filter for all the Cards in Card Manager that are unverified and hit the bulk action "Unverify" button, it will send a notification to all those Verifiers to verify that Card
Also wanted to share a new fun way that our team is using Zapier with Guru to encourage verification. We set up a workflow that sends a notification to a designated Slack channel when a collection trust score dips below our desired level. It calls out the team members that have the most cards to verify as well which has been super effective! Check out more info about that integration here.
@Steph Kley Ooh, this is so cool and timely! I was just trying to set up something similar using our Looker dashboards (that use the API), but I’m gonna connect with my teammates to see if we can just do this with Zapier!
Awesome @Ali Berman ! I’m so glad that it’s helpful! Let me know if you have any questions on how to set it up, I’m happy to provide some screenshots on how we used the trigger.
If you want to build it exactly like @Steph Kley , you would need to use Paths in Zapier to set up a different message whenever the trust score goes BELOW or ABOVE your desired threshold.
@Mary Houston Thank you! I checked with our tech ops team and we aren’t really using Zapier anymore in favor of Workato - is there a way to set this up in Workato too (I can dig in, but if you already know that’s be great!)
Hi everyone! My name is Sydney, and I’m on the Guru PM team. We’re doing some research around our verification feature right now, and I’d love to dive deeper into some of the ideas shared in this thread—if anyone would like to discuss verification feedback, please grab some time on my calendar!
