Have boards show up in search results

Related products: Navigation and Search

💡 Idea/suggestion: Have boards show up in search results. Use case: a lot of our new hires use the web app, but still search by default. Having a board whose name "matches" the search keyword would be super helpful in navigating to that board itself (both for new hires who are getting to know our IA, and seasoned agents who are taking tickets outside of their "regular" views and aren't sure what's available).
I'd go one step further and have a checkbox for "include boards" so you can toggle this on/off.

Hi Ali! This is great feedback, as a work around suggest in the meantime, adding the board name as a tag to all cards in the board can help


Yep, we already do that! But as much as I remind them, people don't...search using tags. 😭 The other thing I'm trying to solve for is that they don't even know that a board (or tag) with that name exists. So it's getting that in front of them!


+1000

We have some MASSIVE collections (like thousands of cards massive-- we're working on it lol) so filtering by some collections not even close to filtering down enough to search for what you need. Having a board filter would add so much to our searching capabilities!
To follow up to this - I'm asking for boards to show up in search results, not for a board filter per se (although that would be great too! I can see how it would be harder to implement since you can have boards with the exact same name in the same Guru instance though.)

Hi Ali (and others!), 

In regards to the feedback about having boards as a type of search result to go along with cards, that’s something I think makes a lot of sense, sometimes people want a boarder view of what they are searching for than just cards. The current workaround of clicking on a card and then selecting the board from the breadcrumb is hard to notice and tedious to do. I’ll move this to accepted since it’s something we’re thinking about.


Updated idea status OpenAccepted

This is a common misunderstanding amongst our primary (guru) user base & something I hear frequently during our usability testing! Very rarely do they realize that they can click on the board breadcrumb - LDB I think I shared an example with you on our “bugs board”! 


Hello @Ali Berman, @Sara Davatelis, @Lindsey Hart & everyone else!

I’m happy to report we’ve begun to look at this and as a result of that progress, I have some questions :relaxed:If you have time, I’d love your thoughts on the following:

  1. How would you expect to see Boards in search results? Mixed into the list of Cards that shows today? In a separate list (on the same page) so you can focus on just Cards or just Boards? Something else? 
  2. What would you like to see when you’re looking at a Board as a result for a search? I’m guessing the Board title and description, if it exists. Anything else? Number of cards? Board Group if it’s in one? Collection?
  3. What would you expect to happen if you click on a Board in the results list? Today a Card opens over the search results list similar to if you clicked on a link to that Card from outside Guru, but that doesn’t quite fit with how Boards are usually viewed.
  4. How would you like Guru to decide what Boards to show as results for a search? An easy option is to show Boards that have a match/related wording in the title of the Board (like Ali mentioned). Would you want the same for descriptions? Any other attributes you’d want considered?

More good news: we are also looking at adding filters to the search results page and boards are one of the “post-search” filters we’re likely to include! More to come on that soon :tada:


  1. How would you expect to see Boards in search results? Either mixed in or if boards exist for that particular key word search they show up at the top in their own section? If we’re getting really fancy you’d be able to toggle something that says “Show boards and cards” or “Show cards only” or “Show boards only”. :sweat_smile:
  2. What would you like to see when you’re looking at a Board as a result for a search? Board title and description, at minimum. Collection and Board Groups would be nice to knows.
  3. What would you expect to happen if you click on a Board in the results list? To be taken to the board in the web app OR in the extension (dependent on where you searched.)
  4. How would you like Guru to decide what Boards to show as results for a search? Matching keyword in title, extending to the description might be nice too? Super fancy would be “if there are cards in the board with the tag, show the board”.