Guru Deep Dive Recap: Streamlining the New Hire Experience

  • 24 March 2022
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Hey everyone! At today’s Guru Deep Dive, we talked about streamlining the new hire experience with Guru. Shoutout to our speakers @Vicki Yang , @Renee Osgood , and @Elyssa Lakin  from Bonusly, Ceros, and Guru!


Streamlining the New Hire Experience with Guru

Let’s break down how Guru can help you gain a competitive edge in today’s hiring environment and create an exceptional onboarding experience. 



What type of information should you include in Guru for new hires?

🌟 Onboarding Information

🚨 Team-specific Information

🌲 Reinforced Learning


Best practices:

  • Use Guru Knowledge Triggers to reinforce learning for new hires
  • Leveraging project management tools like Asana,, etc. for onboarding checklists. Spell out your onboarding steps and link folks to specific Guru content at a specific time
  • Create Company-wide collections—go-to destinations for certain types of information (i.e. benefits information)


How did they do it? Here are some pro tips from customers and the Guru team!


@Vicki Yang, VP of People Operations at Bonusly (9:35)

  • About Vicki and Bonusly
  • How Bonusly uses Guru for onboarding
  • How Bonusly designed their onboarding experience to be accessible to remote workers

@Renee Osgood, Head of CS Enablement at Ceros (20:42)

  • About Renee and Ceros
  • How Ceros designed their onboarding collection in Guru 
  • How Renee builds upon company-wide onboarding knowledge to design her team-specific onboarding experience

@Elyssa Lakin, Sr People Ops Generalist at Guru (33:22)

  • About Elyssa and Guru
  • What works well for Guru’s onboarding collection
  • How an HRIS implementation spurred an onboarding experience audit and what improvements are on the roadmap 
  • Example onboarding automations




Next Steps!


Continue the conversation. What questions do you have about onboarding? What has worked for your new hire experience? Share your question in the Q&A section of the community and/or jump into this community conversation here:


Share your feedback. Now that you’ve watched the Deep Dive and reviewed the resources, are you inspired to put them into action? Let us know in this Deep Dive Feedback Form for the chance to win a $25 Amazon gift card! 


Save the Date. Sign up for April’s Deep Dive on Structuring Content in Guru on April 21st, 1pm EST

1 reply

Sorry I missed this! Thanks for sharing!