Guru Deep Dive Recap: Structuring Content in Guru

  • 22 April 2022
  • 2 replies
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Hey everyone! At this week’s Guru Deep Dive, we talked about structuring content with Guru. Shoutout to our speakers @Jag Gill  and @Lindsey Hart for sharing their best practices and learnings!

 

Structuring content in Guru

Learn how to effectively organize content in Guru to enable your end user. 

  • Map your knowledge

  • Optimize your content for search discovery

  • Analyze the behavior of your end user

 

 

How did they do it? Here are some pro tips from customers and the Guru team!

 

@Jag Gill , Senior Training & QA Specialist at Wealthsimple - 12:34

  • About Jag and Wealthsimple
  • How Jag’s team audited and mapped their knowledge
  • Jag’s recommendations for knowledge mapping

@Lindsey Hart , Coach Project Manager at Noom - 29:13

  • About Lindey and Noom
  • How Noom tackled their findability challenge by conducting user-testing
  • How Noom’s user personas help them maintain and optimize their content over time

Resources

 

Next Steps!

 

Continue the conversation. What questions do you have about structuring content in Guru? What has worked for you? Share your question in the Q&A section of the community and/or jump into this community conversation here:

Share your feedback. Now that you’ve watched the Deep Dive and reviewed the resources, are you inspired to put them into action? Let us know in this Deep Dive Feedback Form for the chance to win a $25 Amazon gift card! 

 

Save the Date. Look forward to May’s Deep Dive on Guru for Different Teams on May 19th, 2pm EST


2 replies

Hi @Callie Rojewski 

Hope you’re having an A+ week.

Could you please share the deck that we went through during the Guru Deep Dive: Structuring Content in Guru?

I’d like to add it as a Card into our Guru Instance.

Thanks.

 

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Hey @Kevin Wakuze  sure! Here is a link to the public version of the deck. Hope to see you at the next Deep Dive!

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