Is there a way to create a knowledge alert via API request? We have automated creating Guru cards of our release notes as part of our CI/CD pipeline, and it would be great if after the card is created we could automatically issue a knowledge alert from our external script vs. doing it manually.
Best answer by Callie RojewskiView original
@Grahame Watt ! Thank you for asking this question. Yes, you can create a knowledge alert via and API request. I recommend following the steps outlined on this Card here.
To create a knowledge alert, you will need the
cardIdof the card that you are alerting users to read. You will also need the
idof at least one group that should be alerted. You will need the
groupID. Check out groups API to find your group's ID. You may add more than one object to the
groupsarray if you need to notify several groups. OPTIONALLY, you may include a parameter called
noteto send additional information to the group you are alerting.
Let us know if you have any questions as you dig into the Card!