I love announcements when we have product or procedure updates, but the front-line teams still need to actively click on the link, read the updates and click ‘I read it’. I’d love to have the ability to take over the screen (like a Digital Adoption Tool) when we have specific announcements that an entire team needs to view before the product or process goes live.
I see this for internal end users “LOOK WHAT’S NEW!” We see some of this in the world today like and AMBER ALERT or TEST OF THE EMERGENCY BROADCAST SYSTEM. Companies have them as well and sharing product updates and changes critical to their day-to-day in a pop-up would be great to have.
Our teams are in guru every day, I don’t know that an announcement pop-up would need to be in their native systems. It could pop in the web app the next time they refresh, or in the chrome ext again when refreshing.
This is a feature I would use several times a week with a rapidly growing product and customer service center.