Allow users without edit permissions to a card be able to un-verify it

I would love for this feature suggestion. I've just been telling people to comment on the cards. If I get a comment, I know the card needs to be updated, which truthfully, is a lot more helpful than just flagging something as unverified and not knowing exactly what part of is outdated/needs to be updated.

Perhaps, it might be better to add a button to the comment area, where if you leave a comment, you can also request the card be unverified until the question is answered?

But then you're leaving the user with too much power to unverify cards

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Thanks for sharing @siobhan @bwayne, I can definitely see this being useful too! I've passed this along to our product team.

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i think comments can get lost! and comment + unverify can help both visually and with content (as brooke points out). thanks chris!

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Love the "request verification", but not sure it should unverify the card entirely, in line with the conversation above. Maybe make that feature optional? I personally don't want read-only folks being able to unverify cards. Maybe up the ante on how comments work for when they have questions? Totally a need my team feels.

Context: This will absolutely depend on the org and how they use Guru, but my users constantly ask questions about whether a card is still valid or not. They don't have any reason to believe the card is invalid, they're "just checking". Just checking creates enough extra work as it is, I can't imagine if those also added to the verification queue for our very small knowledge team.

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@lbartell I agree - that's why I was waffling at the end. Everyone uses Guru differently, but my org uses Guru comments as a way of flagging content that needs to be added/updated by me/other Guru subject matter experts (SMEs). We don't necessarily manually unverify content unless it's majorly out of date and needs more time to be fixed.

Maybe we need to introduce a different icon between the :whitecheckmark: and that serves as a visual indicator that there's comments on that particular card?

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:slightlysmilingface:

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Unverified changes the state and can put it in a queue. A comment is just a comment. Having a way to change the state to put in a queue for review is what I would like. There's also an opportunity for expanded role permissions as well.

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