Great suggestion, thanks @bwayne Appreciate the context on your current approach too, that's really helpful.

I know this an older post but we are new to Guru and we would heavily use this ability to pull data on comments.  It would be helpful to see the type of comments our users are making to help guide our Effectiveness team to know where our gaps still are.  We could also use it as an incentive ploy to push our users to be more interactive and forward thinking. 

Agree with this. Comments and Questions both would be great!

Resurfacing this request. We too are using comments to flag content that is potentially out of date or inaccurate by the end user. As we ramp up our rollout/adoption, we see a need to at least centrally view all comments and measure comment analytics. Are there cards that receive a lot of comments, especially similar ones, where we need to focus more attention? Are there authors who need additional training on creating actionable cards or verification measures? Are there users who are abusing the comments? Insight into these areas would be incredibly helpful for our KM processes.

Adding in on this, it would be an absolute game-changer for us to have the option to have the automation with Zapier to be exporting comments automatically to a spreadsheet.

We’re manually adding them to a spreadsheet as often times we have to check the question with other stakeholders, so we categorise them to Quick Solve/Out of Scope, priority and status...last year we received over 1200 comments, so you can imagine the immense workload it means for us to be doing all of this manually. We’re six weeks into 2024 with average of 40 comments per week, which is about 50% increase YoY. 

We have looked into the workaround via API but considering the amount of cards and comments we have, it doesn’t work for us.

I, too, need visibility into comment data and analytics. I would love to see number of comments per month, per collection, per user group, etc.

Just piggy backing off of the rest. Even simpler, currently attempting to track down which users resolved comments on a card, since this info doesn’t seem to be available in the revision history or resolved comments area. Help further developing the revision history to include the above ideas would be ideal.

I would be very happy to see some basic data such as #comments, age of unresolved comments as available column for display in Card Manager (filter is nice but not entire helpful). Comment management in Guru is currently unsustainable unless you are using a series of Zaps and spreadsheets.