Card ratings for collecting feedback on content

Related products: Card Creation Knowledge Management Tools

I think it would be great if there was an option for users to rate cards. The comment section is good for specific feedback, but the subjective feedback is lost. When asking about feedback I often hear "It's okay." which doesn’t help improve its usability. With an anonymous rating system more people would give feedback. With rating, authors can see in analytics which card is most liked and see how that card is written and designed, and try to use that as a guide for other cards.


I feel a 1-10 star system would be best, as a 1-5 star system often end up everybody giving 1 or 5 stars (example: Amazon's broken rating system, everything under 4,5 is seen as garbage)
The option to rate the card could be at the top, after "Comments", or at the bottom of the card. Somewhere fast and easy to use, not hidden behind a menu.

And, just like the guru NPS widget I just saw, an option to add a comment
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Hi! I'm Sandy, the product manager for card creation and editing functionality. Thanks for the feedback! I can understand an easy feedback look can go a long way in improving content and thus, reader experience.

We don't have plans to prioritize this feedback, so I'm going to leave this post in "Open" status to keep gathering input from other users. I’ll be sure to revisit this post when we next evaluate our roadmap priorities later this year.
 


The following idea has been merged into this idea:

All the votes have been transferred into this idea.

This is a great Idea, and it could be very useful for us, collecting feedback about our content. 

I think it will also be great to have the possibility to rate the search suggestions or the Knowledge Triggers: To check if the Cards being suggested fits the situation. (Maybe not all the time but randomly, to have an insight of how this is performing) 


Hi @Joaquin Felix Dalla Via I’d love to see your thought about feedback on searches as it’s own feedback post (I can’t split it out on your behalf from this one sadly).

If you do create another post it’d be helpful to add some more details about what you’d like people to be able to do when providing feedback and who you’d want to receive that information and how. We’ve talked a little bit about this internally but don’t have any firm plans yet so there’s plenty of room for you (and others) to influence if/what might be done!