What is the problem?
There is a lack of clarity regarding the implications of selecting ‘All Collections and sources’ when assigning sources to a new Knowledge Agent. While the default Guru Knowledge Agent provides a clear description stating, "Users will only see results for content they have access to," this explanation is missing when creating other Knowledge Agents. This inconsistency can lead to confusion for administrators when managing access and permissions.
The Ideal Solution:
To ensure clarity and consistency, the description "Users will only see results for content they have access to" should be added to the ‘All Collections and sources’ option on the Knowledge Agent management page for all agents. This would align with the default Guru Knowledge Agent and provide Admins with a better understanding of the functionality and confidence they are not granting all members access to private content.