I’ve just recently enabled this feature in some of our bigger channels where the customer-facing teams ask product questions. When it does find the answer (via Guru cards or Jira tickets) it is pretty good, however, when it doesn’t find the answer we get:

Sorry, I couldn't find an answer. Try rephrasing your question or asking something else.

it’s just a week in and I’m getting DMs asking me to turn it off if it doesn’t know the answer. I’m concerned people will immediately tune out the goodness given the noise.