-
What is the problem?
-
Before the most recent update to card analytics, I was able to quickly view total card copies for a card. Our KCS program uses this metric to determine card popularity and helps me quickly see the relevance of a card when curating.
-
-
Who is it a problem for?
-
This is a problem for the Knowledge Manager when curating the knowledge base.
-
-
How do you solve the problem today?
-
I need to open a new tab and search within the card manager to find total copies.
-
-
How would you ideally solve the problem?
-
I would re-include total card copies within card analytics.
-
-
How big is the problem (business impact, frequency of impact etc.)?
-
Not large business impact but makes the curation process inefficient.
-
Be the first to reply!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.