Before the inline comments feature, we were able to make a comment on a card and not have to highlight a specific line of text. The change to inline commenting was fine and the feature is nice.
What we also lost was the ability to see resolved comments from where you used to be able to click comments and then it would have a tab to switch over to resolved comments.
Now the resolved comments history lives in a hidden spot that isn’t intuitive to access. You have to click the ellipses and go to card history and then you have to know that if there are resolved comments there will be a tab for them. But if there isn’t a tab then that means there aren’t any.
But really my issue with this is that when you review the resolved comments you cannot see where the inline comment was. So we lose the ability to see where the comment came from in the card. Since inline commenting has come out the comments have less supporting info because you are highlighting the info you have a comment or question about.
I think we need the ability to click on a resolved comment and see where the highlight was for that comment to understand the full picture of it.