As we are trying to figure out the right way of working with Ask an expert, our KM team have been asked if it is possible to work around the groups in Guru but work with the slack integration.

The solution proposed is routing the questions to particular Slack channels? E.g., if someone asks a question about a certain part of a product, they would have an option to send that question to the right channel as well. From the channel, the experts would also respond to the question. All this activity would be fed back to Guru.

Is this possible to build within the framework of the Guru app in Slack?