What is the problem? - Like many companies, we update many different cards every week. It can be difficult to know when to push those changes to users, (via Announcements or some other way), and when no update is needed.

Who is it a problem for? - This is a problem for our KM team, as well as our users.

How do you solve the problem today? - We manually decide which changes need announcements, which need communication, which need training, and which don’t need anything.

How would you ideally solve the problem? - We’ve been loving the new features with Guru’s new AI offering. I wonder if it would be possible to ask Assist to summarize all of the changes to cards over a certain time. This could either be done by an admin who would then curate the list and provide an update to all users on a regular cadence, or maybe it would be better for the user to do themselves, when they log in every morning. 

How big is the problem - Knowing when to update users to Guru changes, and knowing how to do it, is a pretty big task for our team. If we could automate it, the time savings would be significant.