We currently use Wordpress for our user help center to publish articles and have accessible information for our users. The accordion style hierarchy topics>subtopics>articles is likely the only plus I see of it other than using Guru. The hierarchy of our Wordpress system also only goes about 3 or 4 levels so even that is pretty limited.
I was wondering if anyone using Guru as a external Help center for any users outside of their org and if so how did you make it work for you. Examples or links would be very helpful as well!
I would love to use Guru’s analytics and editing capabilities to move on from WordPress that does not serve our users that well since it’s pretty hard to maneuver or analyze.
I am trying to not lean too heavy into integrating into another app since I want the analytics of Guru and our engineering teams bandwidth are pretty short which is why we have put off this issue for so long.
Best answer by Chris AndersonView original