We currently use Wordpress for our user help center to publish articles and have accessible information for our users. The accordion style hierarchy topics>subtopics>articles is likely the only plus I see of it other than using Guru. The hierarchy of our Wordpress system also only goes about 3 or 4 levels so even that is pretty limited.
I was wondering if anyone using Guru as a external Help center for any users outside of their org and if so how did you make it work for you. Examples or links would be very helpful as well!
I would love to use Guru’s analytics and editing capabilities to move on from WordPress that does not serve our users that well since it’s pretty hard to maneuver or analyze.
I am trying to not lean too heavy into integrating into another app since I want the analytics of Guru and our engineering teams bandwidth are pretty short which is why we have put off this issue for so long.
Best answer by Anonymous
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