Solved
Does anyone use the Pins feature?
+2Random question - does anyone use the Pins feature and find it useful? Curious how this may be different from knowledge triggers. Thanks! https://help.getguru.com/en/articles/4740114-setting-up-and-using-pins
Best answer by John McKoll
As for the difference to Knowledge Triggers, it seems simpler. The pin only lets you associate a card with a website URL, not specific text on the page. This broad stroke approach could be wonderful for some sites, but if your team uses something like Salesforce then you'll likely want a more granular way of surfacing cards.
+1As for the difference to Knowledge Triggers, it seems simpler. The pin only lets you associate a card with a website URL, not specific text on the page. This broad stroke approach could be wonderful for some sites, but if your team uses something like Salesforce then you'll likely want a more granular way of surfacing cards.
+2Great point, thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.