Best answer by John McKoll
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Does anyone use the Pins feature?
Userlevel 4
+2
Random question - does anyone use the Pins feature and find it useful? Curious how this may be different from knowledge triggers. Thanks! https://help.getguru.com/en/articles/4740114-setting-up-and-using-pins
Userlevel 3
+1
As for the difference to Knowledge Triggers, it seems simpler. The pin only lets you associate a card with a website URL, not specific text on the page. This broad stroke approach could be wonderful for some sites, but if your team uses something like Salesforce then you'll likely want a more granular way of surfacing cards.
Userlevel 4
+2
Great point, thank you!
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