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Perhaps it’s not necessarily a “pass,” but a way to negate any AI related questions that are invalid? For example, if my staff enters a single word with a question mark after it, then the entry goes into the AI Training Center. I will then go into the AI Training Center to review and assign a status to each entry. However, there are those entries that simply don’t make sense or you know that they are irrelevlant to the type of knowledge housed in Guru for your respective line of work.

For example, I enter, “Cat?”

Then, I go into the AI Training Center and there are no results and no cards to connect to because we don’t work with animals.

How can I remove, “Cat?”

Is there a way to assign a different status other than flagged, or marked correct? I don’t want to keep “no status” entries in my list. Perhaps include a “Not applicable” option?

Hi Betsy!

The AI Training Center will hold all questions that generated an AI response within the past 90 days. There is no means of removing questions at this time. On the plus side, the benefit to having those random questions included in the AI Training Center is it might help you connect with question-askers to learn more about what they were intending to surface by searching for seemingly random content. It could be an opportunity to better understand the information they’re seeking and fill in any gaps, or perhaps a training opportunity on how to best use Guru within the scope of their role. 

 

 

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