We have agents stating they are not receiving the announcement we send out when a new card is created. Is anyone experiencing the same thing? I have verified that they are opted-in, so that is not the issue.
Question
GURU Announcements
Hi Grace!
Hmm… We definitely want to look into this for you! When you have a moment, would you mind sending us a support ticket via this form? We’ll collect some additional details and troubleshoot further with you there.
Thanks!
Thank you. Submitted the support ticket.
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