Hi Martin,
Haley here with our Digital Customer Solutions team!
You are able to add those links onto a Guru Card? While this may not help the team pull an answer from the link, it does get them to the page they need on the external website.
Are these websites one in which you manage? Do you know how often the site is updated? I’m wondering if the sites can be exported, saved, and connected to Guru as a source (via knowledge repository).
I’d like to add our public facing help content as a source. It’s just a website built with Contentful. Do I need Contentful to be one of the sources you integrate with to to this?
help.seekout.com
If you don’t integrate with Contentful I need to export, save and connect as a source?
Same question for helpdocs.io
We use that for our external facing help content.
Guru is all about knowledge.
We have a lot of specific knowledge inhouse but google has even more knowledge.
there are some website which have all the information we need and could almost copy paste certain pages as cards into our GetGuru.
Now if we do that we would have to update the gards evey so often to keep it updated in guru (to update guru in case changes have accured on this specific website.
As getguru is an AI tool there must be a better solution to this.
How do i include pecific URL’s (e.g. Government website) in our own knowledge base to make sure those websites / urls are being included in finding an answer for us.
To integrate specific URLs (like government websites) into your Guru knowledge base efficiently while ensuring updates and relevance, here’s a structured approach:
1. Leverage Guru’s Knowledge Sync Features
Guru provides APIs and tools that may allow integration with external sources. Explore these possibilities:
Guru API: Use the API to programmatically fetch or update cards based on external data.
Custom Connectors: Build a script that periodically checks specific websites for updates and reflects the changes in Guru. For example:
Use tools like BeautifulSoup or Puppeteer for scraping data if the site allows it.
Automate updates to Guru cards via API.
2. Embed External Sources in Guru
Instead of copy-pasting content:
Add Links to Guru Cards: Create cards that summarize information and include links to specific sections of the website for detailed reading. This minimizes duplication and ensures updates are always retrieved from the source.
iFrame Embeds: If Guru supports embedding, you might embed live web content from trusted sites directly into cards.
3. Integrate with Search Tools
Many AI-powered platforms (like Guru) allow integration with enterprise search or external knowledge bases:
AI-Powered Search Index: Configure Guru to index specific websites as part of its search database (if supported).
RSS Feeds: If the source website has RSS feeds, these can be integrated to automatically pull updates into Guru.
4. Automated Content Monitoring
Use change-detection tools to monitor specific URLs for updates and trigger actions:
Tools: VisualPing, Distill.io, or similar tools to monitor updates to the page.
Integration: When changes are detected, use webhooks or API calls to update Guru cards.
5. Knowledge Graphs
If Guru’s AI can tap into a knowledge graph:
Develop a graph that indexes trusted external URLs and queries them dynamically.
Tag Guru cards with references to these external URLs for improved contextual relevance.
6. Compliance Check
Always ensure you’re compliant with the terms of use for the external websites. While summarizing or linking is usually fine, directly copy-pasting content might require permission.
By automating the data flow and focusing on embedding or linking, you can maintain a dynamic and up-to-date knowledge base without duplicating effort. Let me know if you’d like guidance on any specific tool or API!
Tamasin Ford wrote:
Same question for helpdocs.io
We use that for our external facing help content.
Check my message.
