We’re trying to think of ways to implement the Ask an Expert feature. We tried in the past but it failed because we hadn’t thought the process through. We’re very heavy on using Slack but obviously, Slack doesn’t lead to creating Guru cards and thus, valuable information gets lost in the slack noise.
I’d love to speak with someone who has implemented the feature and the company has adopted it to avoid reinventing the wheel and making the mistakes we can avoid.
Anyone would be open to talk and walk me through their steps?
