Knowledge manager role

  • 23 September 2021
  • 1 reply


Following the deep dive session on “When (and when not) to make knowledge hires” I attached a model of the knowledge manager role.
Knowledge manager is an interdisciplinary role and combines skills from different fields. It is not just about content, but much more. 
The uniqueness of the role is the combination of 4 main categories:

  1. content/ knowledge management system
  2. characterization & implementation of knowledge flow processes in the organization
  3.  Journey partners
  4. Socialization and communication

Those 4 categories are connected by the Core of the organization.

I used the word “mapping” in the name of the model because for me it offers countless suggestions on how to create knowledge solution, there isn’t one solution. The model frames the knowledge organizational landscape for us to work in.

For now I see Guru mainly in the content area and the great challenge for best implementation is to connect it to the other 3 categories.

I hope you find it useful.

Here is a link to the original post in Linkedin where you could find bibliography for this model.

Tami Dubi

Knowledge manager


1 reply

This is excellent, thanks so much for sharing @Tami Dubi 🙌🏻