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Should I be getting Duplicate Notifications for Ask an Expert Questions?

  • November 2, 2022
  • 3 replies
  • 34 views

When I have my Slack notifications turned on, and one of my groups is asked a question through Ask an Expert I appear to be getting duplicate notifications.  Below are some examples.  Is this working as intended, or is there a setting turned on somewhere that I need to turn off?

 

Best answer by Marie Frei

Hi @Paula Schwartz, thanks for your patience while our team worked on resolving this bug. Our engineering team has released a fix and duplicate notifications in Slack issue should now be resolved. Can you please let me know if you’re still having trouble with this after today? Thank you!

3 replies

Marie Frei
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  • Former Guru Employee
  • 343 replies
  • January 17, 2023

You should not see duplicate notifications and I’m sorry for the inconvenience this is causing, @Paula Schwartz! I’ll be sure to share another update with you here once this bug is resolved.


Marie Frei
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  • Former Guru Employee
  • 343 replies
  • Answer
  • February 6, 2023

Hi @Paula Schwartz, thanks for your patience while our team worked on resolving this bug. Our engineering team has released a fix and duplicate notifications in Slack issue should now be resolved. Can you please let me know if you’re still having trouble with this after today? Thank you!


  • Author
  • Knewbie
  • 2 replies
  • February 27, 2023

It appears that this is no longer an issue.  Thanks for resolving!