Should I be getting Duplicate Notifications for Ask an Expert Questions?

  • 2 November 2022
  • 3 replies

Userlevel 1

When I have my Slack notifications turned on, and one of my groups is asked a question through Ask an Expert I appear to be getting duplicate notifications.  Below are some examples.  Is this working as intended, or is there a setting turned on somewhere that I need to turn off?



Best answer by Marie Frei 6 February 2023, 18:01

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3 replies

Userlevel 4

You should not see duplicate notifications and I’m sorry for the inconvenience this is causing, @Paula Schwartz! I’ll be sure to share another update with you here once this bug is resolved.

Userlevel 4

Hi @Paula Schwartz, thanks for your patience while our team worked on resolving this bug. Our engineering team has released a fix and duplicate notifications in Slack issue should now be resolved. Can you please let me know if you’re still having trouble with this after today? Thank you!

Userlevel 1

It appears that this is no longer an issue.  Thanks for resolving!