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Should I be getting Duplicate Notifications for Ask an Expert Questions?

  • November 2, 2022
  • 3 replies
  • 40 views

When I have my Slack notifications turned on, and one of my groups is asked a question through Ask an Expert I appear to be getting duplicate notifications.  Below are some examples.  Is this working as intended, or is there a setting turned on somewhere that I need to turn off?

 

Best answer by Marie Frei

Hi @Paula Schwartz, thanks for your patience while our team worked on resolving this bug. Our engineering team has released a fix and duplicate notifications in Slack issue should now be resolved. Can you please let me know if you’re still having trouble with this after today? Thank you!

3 replies

Marie Frei
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  • Former Guru Employee
  • January 17, 2023

You should not see duplicate notifications and I’m sorry for the inconvenience this is causing, @Paula Schwartz! I’ll be sure to share another update with you here once this bug is resolved.


Marie Frei
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  • Former Guru Employee
  • Answer
  • February 6, 2023

Hi @Paula Schwartz, thanks for your patience while our team worked on resolving this bug. Our engineering team has released a fix and duplicate notifications in Slack issue should now be resolved. Can you please let me know if you’re still having trouble with this after today? Thank you!


It appears that this is no longer an issue.  Thanks for resolving!