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Hi Guru Community! šŸ‘‹

Iā€™m Kate, Product Designer at Guru. Inline commenting has been a highly requested feature and Iā€™m looking for a few folks passionate about this topic who would be willing to speak with me so I could get a better understanding of your use case, pain points, and workflow that collaborative editing would help support. If interested, please comment on this thread and I will follow up to find 30 minutes to connect via video call in the next few weeks.

Thanks so much for helping to make Guru the best tool possible for you and your team! šŸ’š

Hey @Kate StaafĀ not sure if youā€™re still looking for any insights about this but Iā€™d love to talk more about this featureĀ šŸ˜ŠĀ 


Same here!

Ā 


Awesome! Thank you @Lucia DelicovaĀ and @Lynn Miller! Yes, we are still looking for customer feedback regarding future editor features. Weā€™ll get in touch with you soon and find a good time to connect. Thanks so much!Ā āœŒļø


@Kate StaafĀ do you have an estimated timeline of when inline comments would be available?


hi @Kevin WengĀ ! weā€™re still in defining future feature for the editor so we donā€™t have a date for inline comments yet. but a perquisite for a feature like this is completion of our ā€œeditor rewriteā€ project (which you can learn more about in this post)

one question iā€™d love to get your feedback on though it, when we refer to ā€œinline commentsā€ would you expect that functionality to be available on pre-published content? published cards? or both?


@Kate StaafĀ thanks for setting expectations! I understand that it will take time to develop a feature based on the communityā€™s needs.

Ā 

I would want the inline comments to be available for published cards at least. It would definitely be a plus if it could be available in the pre-published state.Ā 

Ā 

For context, one of our teams wants to completely revamp their SOPs and they want to be able to highlight/comment on specific sections of SOPs that need to be updated. In this case it is a published state.


@Kate Staaf late to the party, but I do want to throw a gigantic thumbs up at this project! We have a lot of active commenters, and I know thereā€™s been a lot of improvements to comments over the last year or two, but being able to bring conversations into the docs themselves would be huge. The effortless context inline comments deliver is very helpful.

In regards to your question about whether inline commenting should be available for pre-published content, I think that would make it easier to collab, but that means being able to collab on drafts, which feels like a whole different feature. Weā€™ll take inline commenting in whatever form you can deliver.


Thanks for you comment @Dillon Head! Really appreciate you sharing youā€™re experience. Weā€™ll certainly take your feedback into our product development. And Iā€™m happy to report that collabing on drafts is also a feature that is part of this body of work 🙂 Stay tuned!


@Kate StaafĀ you may already have all the feedback you need for the inline commenting, but Iā€™m happy to also put aside 30 minutes for you if that will still be helpful.


Iā€™m late to the party but Iā€™m also happy to discuss this if youā€™re still collecting feedback!

Ā 

This is something a team member has requested on our side. My only hesitation is that some users add TONS of comments while others donā€™t tend to Guru as frequently to respond. That might create a lot of noise in the card and distract from the cardā€™s purpose.Ā I like to keep things public in Slack, so a more natural conversation can be had where folks can chime in.Ā But-- that might just be an us problem.Ā If yā€™all come up with best practices for adding in-line comments, we can adjust!Ā 


@Hillary DodgeĀ - would you be interested in this opportunity?


Hi @Kate StaafĀ , @Hillary DodgeĀ ,

Iā€™m not sure if we still have the opportunity to add our feedback but here it is anyway:

  • Inline comments should work on unverified and published cards.
  • You should always be able to edit inline comments
  • The admin, collection owner, creator or mentioned peopleĀ should be able to resolve inline comments
  • If you mention aĀ team orĀ a person, the inline comments should only be visible to those people.
  • If you donā€™t mention somebody in the inline comment, itā€™s visible for everybody
  • There should be a button to see inline comments on a page or hide them
  • Inline comments should have basic rich editor features including the link of an URL
  • There should be a next button to focus the page automatically to the next inline comment.

Hello!Ā 

Most of you have probably already seen this but just in case, we have room for a few more customers in the beta for inline comments in drafts thatā€™s starting soon, my last message on the main feedback post has all the details. Weā€™d love to have you join us!


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