Best practices for experts to review questions and cards needing verification?

Question

We are launching Guru next week and curious about best practices for experts to check questions and cards that need verification?

I was going to set the expectations that experts should be checking on Mondays and Wednesday. That might even be overkill but at least there will only be a few day delay at most.

Devon O'Dwyer · Accepted Answer

Hi @Daniel Bergamini! Thanks so much for your question - I’d love to hear how other teams have encouraged their experts to stay up to date with verifying Cards and checking Questions.A few resources that I want to share around launching Guru and encouraging adoption are below:Our Help Center articleon increasing adoption of GuruAdoption techniques that we’ve seen other customers useWith our recentBuild with Us launch, we have the ability for you to use Zapier or Workato to set up reminders when a user has unverified Cards in other tools, like adding unverified Cards as Asana tasksLet me know if this is helpful, and I’d love to hear any other thoughts or questions below!

Bobby Stapleton · Answer

Hi Daniel 👋We also use Guru to outlineworking styles and team norms -- we have those cards set to verify “every 3 months”.

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