I have several cards that have been created by an individual who is no longer with our company.
As an admin, I cannot archive these cards. Is there a way to change the author?
Guru author no longer with the company
I just hit this roadblock too! Very frustrating since the content is straight up WRONG :(
Help please, Guru team!
Hey
For us, that user is no longer in Guru.
I could’ve sworn using Card Manager to attempt to archive didn’t work earlier today… but I just went in AND IT WORKED! Problem solved. It would be handy to add that to the help article around archiving cards :)
Yay so glad it’s working for you
Good morning
The user is no longer a Guru member and when I tried to archive the card it self nothing happened and then I went to card manager and no success. Yet now it worked! I agree with Shona’s recommendation to update the archive article.Thanks for your quick response!
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