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I recently added our company website as a ‘public website’ source. Almost immediately, we were hit by 50mb/s of traffic for several minutes, which nearly took the whole site down. I would like a way to throttle and direct these content grabs, as a naive crawl would seem to be pulling in multiple versions of each page (despite us having canonical meta tags), and we only really want a certain part of the site scanned. Furthermore, I would like to ensure that a crawl does not put undue pressure upon itI contacted official support about this and after being initially responsive (although of not much use) they just ignored me. Laughably, they asked for feedback a few days later, and even though I provided the worst score I could I haven’t heard anything back from that.I also asked if there was a way for us to integrate an MCP source, which may prove more useful, and that question was also ignored.Is there anyone here who can help?thanks very much in advance.Adam

I’m struggling to figure out how this works. We have a lot of Guru card links in our cards, and sometimes when we click the links it opens as a little window on top of the card we’re currently on. But sometimes it opens as a completely new tab. Does anyone understand the rhyme or reason there? And if so, is there a way to set a preference?

I saw this article already.  But I can’t seem to get the anchor link to work in a url.  For example, if I wanted to give my colleague a url to a specific anchor, the url loads up fine, but it doesn’t anchor.Here is a more explicit example: If I put an anchor called “aboutDogs” in my guru card, when I click on the url (for example https://app.getguru.com/card/12345/animal#aboutDogs) - the url loads up fine -  but the browser doesn’t skip to the About Dogs section.How can I provide a url to an anchored section?

Hi, how can I connect a webpage as a source to AI knowledge ?

Is there any plan to have more granular roles or permissions in Guru? Currently having to grant full Admin access to allow someone to create pages, and I don’t love that.  It would be great to be able to create custom roles with specific access. 

have you guys ever thought about implementing a bulk upload feature via csv? for instance, we just launched a new product and have tons of FAQ's that we are putting in one by one. i would love to have been able to put those in a sheet and upload. i could then fill in the context if necessary. this also came up with our CSM team. they all worked as a group to put together plays for objection handling but they were all built together outside of guru. so they then had to put them in guru but wished to be able to bulk upload

We use Guru for all of our knowledge management but have noticed we need to rely on a separate tool (LearnUpon) to create knowledge checks and it requires manually moving Guru card info over into this other tool (to assess understanding of Guru materials). I see this isn’t possible within Guru, but is there a Guru integration that could do this? We are specifically looking to use this for training new hires and new processes.  

Hi,I wonder if Guru is able to read the content of Canvases from Slack.

Hi Guru Community, My team consists of 6 members, and we work in a company that primarily uses M365 for collaboration. We rely on Teams for chat and video meetings, Outlook for emails, and SharePoint for managing shared documents. We’re looking for a solution to help us with the following: 1. Team Collaboration: We want an easy way for team members to share their work updates and discuss shared challenges or tasks. 2. Team Management: The team lead needs a clear overview of each team member's ongoing tasks and progress. However, some personal chats in Teams should be excluded from this process. 3. Meeting Summaries: We are also curious if Guru offers any AI-powered features for summarizing Teams video meetings or supports integration with other solutions that can handle this task. Given these needs, would Guru be a suitable solution for us? If not, are there integrations or additional tools you recommend using alongside Guru to meet these requirements? Thank you for your insights!

Hi all! I add a couple of quick questions for the group. Is there a way to automatically alphabetize sections / groups? Also is there any way to show the last updated/verified timestamp on the front of the card? To clarify, one user doesn't want to click the card then click Details he was hoping we could potentially put the last verified timestamp on the front of the card itself. Let me know, thank you!

I’ve noticed that the Guru Chrome extension has started to make requests to https://js.userflow.com/es2020/userflow.js and https://api.rollbar.com/api/1/item/While most sites have CORS policies that block these requests it would appear that the extension is now tracking user behaviour. Is this known? Did I miss a change in privacy/Ts&Cs?

As an Admin, I would love to be able to create/invite (and remove) users through the API. Is there a way to do this? Imagine being able to set up Users directly from a list of emails in an Excel spreadsheet using Power Query. So easy and quick!

Hi, We’re trying to retrieve certain cards from a collection based on whether they have a specific tag present, but we’re not having much luck. Example body below using “search for cards using JSON Query” - if we search without the “query block” below, we get results, if we search with it we get an “error parsing JSON body” response{"query": {    "type": "tag",    "op": "EXISTS",    "ids": [      "TAGNAME"    ] }  "searchTerms": "search string",  "queryType": "cards",  "collectionIds": [    "COLLECTIONID"  ]} Any help would be appreciated

Hi team!We just published our brand new custom Guru Homepage 🎉We noticed that there is some weird fading of the banner on top of the page which is decreasing the quality of the design we created. The original image looks like this: But when upload the image, it looks like this: Is it some default setting on the background? Can this be changed somehow?Thanks!

hi guys, can someone share with me an example of a request payload? 

Whenever you search on a key word and hit enter, you see a list with all the results. For every page there is a preview where the keywords that you used are highlighted. Is it possible in Guru to get the page to automatically open on the section of the page that you also saw as a preview?    

I’m finding when I go to edit the title of a card that is also a link on another Guru article, the link doesnt update with a new title. Is there a way around this or perhaps i’m doing it incorrectly?

I’m using the Try It! tool in the API Reference to test the results of a card search. My search should return more than 50 cards that match my search term. I’m trying to figure out how to get the Link Header indicating another page of search results exists.My URL is “"https://api.getguru.com/api/v1/search/query?searchTerms=filters&queryType=cards&showArchived=false&maxResults=50&includeCardAttributes=false"”Is there an example of how to get search results and page thru them?

While browsing this forum, I notice there are a lot of open requests/questions that are left unanswered, even if they have upvotes.It seems like not everything is seen by the Guru-developers. Which is unfortunate, because I see a lot of helpful requests I'm interested in myself, but a lot have them have been ‘open’ for years. I understand not everything is possible, but if there's no answer, you just don't know if people have seen it. I'm curious how this works, can you have bad luck that your post isn't seen and will be too old after some time to get attention? Is there a way to make sure you get an answer on an old post? For instance, is there someone I should tag or can I do something to signal that the question/request is still relevant now? 

How do I remove suggested answers from a channel? 

Hello fellow knowledge managers, documentation specialists, and Guru champions!Our company is revisiting it’s strategy with our technical documentation, particularly looking in to how we can have an effective tagging strategy (determining those attributes to tag) and reconsidering how our content is organized across team collections. Are there any tech company folks who are happy with how they are tackling their technical documentation that might be up for a conversation (a good old fashion knowledge transfer)?Mentioning broadly 😬 @David MacVicar @Alex Armstead @BethAnne Freund @Cecilia M Ellison @brookethebatman @Mirna Lessinger 

Hi folks! I know there’s an API endpoint to fetch a user’s directreports in Guru. Is there a way to update a user’s directreports as well?

I just wrote a big portion of a card... opened menu for adding a link. Hit Escape to close the whole card. An I lost it… again! Is there a way to recover drafted card? 

Hello folks. I’m trying to fetch guru cards from specific boards/collections/teams and was wondering whether there’s a specific endpoint to do this.

I have a Knowledge sync from Zendesk that my users would like to move permanently into Guru and be able to edit and maintain directly into guru. Does anyone Know the best way to do this?